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Preauthorizations
Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.
50 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation96 votes -
Dark Mode
Create a dark mode for Mews Commander.
20 votesHello from the Mews product team!
Thank you for your suggestion.
We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.
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To put a whole floor out of order and not room by room!!
It takes a alot of time to put each single room out of order for any reason. There should be the posibility to put some whole floor of out order!
59 votesHi Mewsers!
Thank you for the feedback we’ve opened up your idea to be voted on by the Mews community.
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CREATE NOTIFICATION ALERTING A NEW TASK WAS ASSIGNED
It would be very helpful to create a notification alerting the department/employees that a new task has been assigned.
20 votesHi Mewsers,
Thank you for your idea, we’ve opened it up to the Mews community to upvote.
Remember, you can always share a link with your colleagues to encourage them to add more upvotes.
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Display number of guests in a room on Timeline
Display the number of customers in the room directly in the timeline.
51 votes -
Be able to add more options on the regstration card (specially during the corona crises)
example: how did you travel to the Netherlands? Do you have any coronavirus symptoms? What if the motive of your visit (with options): 1. Business 2. Staycation 3. Leisure etc
15 votesHello from the Mews product team!
Thank you for the suggestion, we have updated your feedback to a new idea.
- Remember, you can share link with this suggestion to your colleagues and fellow hoteliers so that they too can upvote it.
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Being able to create presets in the reservation report
Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.
11 votesHello,
Thank you for the feedback, do you currently make use of reservation report exports? They would allow you to view a preset version of your reservation report in you mailbox on an hourly, daily or weekly basis depending on your preference.
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There should be a feature where guests can receive their booking confirmation in a PDF file.
At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.
14 votes -
Ability to add custom fields to customer profile
We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.
13 votesHello,
Thank you for your suggestion. Are you able to elaborate on the extra fields you would like to link to guest data?
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Pop up alert on reservation
possibility to ad a pop up alert on reservation for very important notes or tasks
eg, conciergerie : envelop to give to the guest41 votes -
To be able to make a report regarding the Space Status by date
To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
Right now, if one changes the date on the Space Status Report, it will pop up today´s info.9 votesHello from the Mews product team!
Thank you for the suggestion. We have updated your idea as one to be upvoted by the Mews Community.
If you have any further information on how you report on the state of your rooms, please do let us know in the comments section.
Remember you can share a link to your idea with your friends and colleagues so that they too can upvote the feature.
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name of the main booker displayed behind the room no. In the mews commander mobile app?
name of the main booker displayed behind the room no. In the mews commander app?
3 votesHello,
Thank you for reaching out to the Mews product team. So that we can better understand your request please may you clarify if you would like the name of the booker to be displayed behind the room no in the Mews Commander mobile application?
Kind regards,
Aldair -
Support Chip Readers on the Identity Cards
In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned
9 votesHello,
Thank you for the feedback, are you able to share the origin countries for guests who typically have chip readers?
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Change the profile language in housekeeping app
As a housekeeper, I would like to be able to adjust my profile language from the housekeeping application.
12 votes -
Blacklist a guest profile from an automatic booking
When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.
207 votes -
space allotting to the housekeeper
make it easy for house keeper by just giving data the check out or the stay which makes them feel more comfortable and the paper looks nice and clean as housekeepers do not need the name of the guest.
with just room number stayover or checck out details and thats it11 votesHello,
Thank you for your suggestion, we have set this request as one to be upvoted by the Mews Community. Remember, you can share a link to your suggestions so that your colleagues and fellow hoteliers can upvote it.
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Commander Application - Push alert to app once a room is checked-out for houskeeping
A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.
51 votesHi Mewsers,
Thank you for your suggestion. We have updated the description to make it easier for other users to identify.
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Geburtstagsliste von allen Kundenprofile pro Monat (Birthday list of all customer profiles per month))
Eine Liste von allen Geburtstage pro Monat von den Kundenprofile! Nicht nur Gäste im Haus! Wir versenden Geburtstagskartenan unsere Gäste!
English translation:
"A list of all birthdays per month from customer profiles! Not just guests in the house! We send birthday cards to our guests!"10 votesHi there!
Thank you for your feedback. We have opened up your requests as one to be upvoted by the Mews Community.
Remember you can share a link with your colleagues and fellow hoteliers so that they too can comment and upvote the request.
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can mark reservations as ''ready to check in'' or ''invalid credit card''
We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.
102 votesMarked as a new idea! Waiting for external feedback and internal review.
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