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Add a person to an already occupied unit
Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.12 votesHello Simone,
Thank you for sharing your feedback with us. For your use case, do you offer the option to both book the rooms, and beds in an apartment?
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Have a filter on reporting to include or exclude Out Of Order Rooms
For reporting purposes and data analysis, it would be good to have the possibility to chose whether or not we want to incl/excl OOO rooms. At the moment, MEWS deducts this automatically
4 votesHello Laura,
Thank you for sharing your feedback with us. We currently have the option to include/ exclude Out Of Order Rooms in the Availability & Occupancy reports.
Would you be able to share more information with us regading which reports you would like this filter to be added to?
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Display guest email in reservation report.
Display guest email as a filter option in the reservation report.
2 votesHello Nathan,
Thank you for sharing your request with us. The email address field is currently in the reservations report export, would you be able to share your use case to have quick access to emails from the reservation report?
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Add 'comment' condition to product rules
It would be useful to add more conditions to product rules; e.g., comments -- this would allow to create product rules based on matching words in the reservation comments.
2 votesHello from the Mews product team,
Thank you for sharing your idea with us, would you be able to share example of comments that you would like to result in a product rule being triggered?
Any additional information you can share with us would be helpful for us to better understand your request.
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Mobile Application iPhone / iPad
Dear Mews Team,
Could you create a new Mobile Application where it will be possible to directly use Mews website instead of using an internet browser (like Google Chrome, Safari,...) on iPhone / iPad ?
At the moment the interface is not so user friendly and it could really save us time by creating a dedicated application like the MewsCommander app.
Thanks in advance!
3 votesHi Dorian,
Thank you for sharing your feedback with us.
Our goal is to make the Mews web application user friendly as possible across all devices. We also provide the mews Kiosk in co-operator mode so that your front office staff will be able to tablets for the check in process.
Would you be able to share some examples of use cases or sections of the system where you find the interface less user friendly when browsing on using a phone or tablet?
I look forward to hearing from you.
Kind regards,
Aldair
Mews Product team -
Preauthorizations
Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.
60 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
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Namenlijst voor groepen
Wanneer je de namenlijst downlaod met de nieuwe groepsfunctie (multiple reservations). Pakt die alle reserveringen in die profiel, dit is niet handig want voor groepen heb je wel is verschillende namen per reservering ( denk aan tourboekingen). Daarnaast als je de namenlijst downlaod staat alle datums door elkaar, dit is niet in te vullen op een normale manier. Alvast bedankt!
1 voteHello from the Mews product team,
Thank you for your feedback. Based on your request, it appears that you would like to have the option to set a companion as a reservation owner from the group rooming list, similar to the case listed below:
https://feedback.mews.com/forums/918232/suggestions/43090674
Would you be able to confirm this for us?
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Extended & Shorten stays report
There should be a report where we can extract the stays that have been shorten or extended in the reservations report
3 votesHello Rico,
Thank you for your feedback. Would you be able to share more information with us regarding your use case?
We would like to know if you extend or shorted reservations often, and what the action points would be based on the information that you see in the report.
Thank you for your collaboration on this topic.
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Customer Name or Guest Name to QuickBooks
To be able to push the customer or guest names over to QuickBooks
3 votesWe have an existing integration with QuickBooks through Omniboost. If there's additional requests for the integration please submit your request to the Omniboost team.
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Productrules applicable for a certain period of time
Make it possible to set a period of time to a productrule. Example: the swimmingpool surcharge is applicable from April to October. In the current situation, the productrule is always applicable or never applicable
7 votesHello,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make reservation optional if credit card is declined
Make reservation optional if credit card is declined
13 votesHello, thank you for your feedback.
Would you be able to share more details regarding your use case? Additional information that would assist us would be for example, what the follow up steps for your staff would be once a reservation was moved to optional after a credit card is declined.
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation110 votes -
Restrict "Optimise Space Button" by user rights.
We would only like some users to have the ability to optimise spaces using the button on the timeline. Please add a user right for this.
1 voteHi Mick,
Thank you for your response. Based on your use case it seems that you main concern is your staff displacing groups is that correct?
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Show Rate and Group Name in Guest in House List and sort by Rate
Our restaurant needs to know which hotel guests booked get what in the restaurant and need a better overview
1 voteHello Kathlyn,
Thank you for sharing your feedback with us.
We understand how the group name would be very helpful for your F&B, would you be able to expand on the use case for rates?
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Dark Mode
Create a dark mode for Mews Commander.
21 votesHello from the Mews product team!
Thank you for your suggestion.
We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.
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Can we have unique "favicons" to help distinguish between MEWS.li and help.MEWS.com?
Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.
3 votes -
Pop up alert on reservation
possibility to ad a pop up alert on reservation for very important notes or tasks
eg, conciergerie : envelop to give to the guest53 votes -
Occupancy including the OOO rooms
Would like to see OOO rooms calculated in the occupancy number.
3 votesHi Steve,
Thank you for the suggestion, please may you share a little more information regarding the use of why you would like to include OOO rooms in the Occupancy count?
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Being able to create presets in the reservation report
Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.
12 votesHello,
Thank you for the feedback, do you currently make use of reservation report exports? They would allow you to view a preset version of your reservation report in you mailbox on an hourly, daily or weekly basis depending on your preference.
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Ability to add custom fields to customer profile
We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.
14 votesHello,
Thank you for your suggestion. Are you able to elaborate on the extra fields you would like to link to guest data?
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