Mews Operations (PMS)

Mews Operations (PMS)

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  1. Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.

    59 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback, we have updated this feature as one to be upvoted.

    Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.

  2. It would be very helpful to create a notification alerting the department/employees that a new task has been assigned.

    63 votes

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    1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    Thank you for your idea, we’ve opened it up to the Mews community to upvote.

    Remember, you can always share a link with your colleagues to encourage them to add more upvotes.

  3. There should be a report where we can extract the stays that have been shorten or extended in the reservations report

    2 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Rico,

    Thank you for your feedback. Would you be able to share more information with us regarding your use case?

    We would like to know if you extend or shorted reservations often, and what the action points would be based on the information that you see in the report.

    Thank you for your collaboration on this topic.

  4. Make it possible to set a period of time to a productrule. Example: the swimmingpool surcharge is applicable from April to October. In the current situation, the productrule is always applicable or never applicable

    6 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. We would only like some users to have the ability to optimise spaces using the button on the timeline. Please add a user right for this.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Dear Mews Team,

    Could you create a new Mobile Application where it will be possible to directly use Mews website instead of using an internet browser (like Google Chrome, Safari,...) on iPhone / iPad ?

    At the moment the interface is not so user friendly and it could really save us time by creating a dedicated application like the MewsCommander app.

    Thanks in advance!

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Dorian,

    Thank you for sharing your feedback with us.

    Our goal is to make the Mews web application user friendly as possible across all devices. We also provide the mews Kiosk in co-operator mode so that your front office staff will be able to tablets for the check in process.

    Would you be able to share some examples of use cases or sections of the system where you find the interface less user friendly when browsing on using a phone or tablet?

    I look forward to hearing from you.

    Kind regards,

    Aldair
    Mews Product team

  7. Now, it is impossible to print or send a proforma if booking is not confirmed
    To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
    Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation

    99 votes

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    new idea  ·  4 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Our restaurant needs to know which hotel guests booked get what in the restaurant and need a better overview

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Kathlyn,

    Thank you for sharing your feedback with us.

    We understand how the group name would be very helpful for your F&B, would you be able to expand on the use case for rates?

  9. It takes a alot of time to put each single room out of order for any reason. There should be the posibility to put some whole floor of out order!

    71 votes

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    4 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  10. example: how did you travel to the Netherlands? Do you have any coronavirus symptoms? What if the motive of your visit (with options): 1. Business 2. Staycation 3. Leisure etc

    19 votes

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    1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for the suggestion, we have updated your feedback to a new idea.

    • Remember, you can share link with this suggestion to your colleagues and fellow hoteliers so that they too can upvote it.
  11. Create a dark mode for Mews Commander.

    22 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for your suggestion.

    We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.

  12. We have more than enough of different kinds of stay items for halfboard and other food peroducts. Could you give us a saved report to print all items used only on one report? I mean as we use the operations/product report but we could have a fixed report to show all halfboard items and breakfast and special dinners? Like a food and beverages report. Please.

    55 votes

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    new idea  ·  1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Display the number of customers in the room directly in the timeline.

    55 votes

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    new idea  ·  0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  14. Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.

    3 votes

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    new idea  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. possibility to ad a pop up alert on reservation for very important notes or tasks
    eg, conciergerie : envelop to give to the guest

    49 votes

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    new idea  ·  4 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  16. Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.

    11 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for the feedback, do you currently make use of reservation report exports? They would allow you to view a preset version of your reservation report in you mailbox on an hourly, daily or weekly basis depending on your preference.

  17. At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.

    14 votes

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    new idea  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.

    13 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  19. As a housekeeper, I would like to be able to adjust my profile language from the housekeeping application.

    14 votes

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    new idea  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  20. To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
    Right now, if one changes the date on the Space Status Report, it will pop up today´s info.

    9 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for the suggestion. We have updated your idea as one to be upvoted by the Mews Community.

    If you have any further information on how you report on the state of your rooms, please do let us know in the comments section.

    Remember you can share a link to your idea with your friends and colleagues so that they too can upvote the feature.

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