Mews Operations (PMS)

Mews Operations (PMS)

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  1. New billing screen is not making payments any easier to sort out. Can this be reverted back to the old billing screen.

    125 votes

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    6 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

  2. I think, the new billings view is illegible and I wish, the old view will stay for ever. It was easier. I don't know, why Mews is changing something what is working well!!

    91 votes

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    8 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

  3. It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.

    72 votes

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    5 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Add an option in settings to set the Billing screen standard to the 'Old Billing Screen' or the new 'Group Billing Screen'. That way, if the original billing screen is prefered you do not have to change the screen manually everytime.

    64 votes

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    12 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

  5. Be able to add a company name after closing a bill or change the company name if we made a mistake

    34 votes

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    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

  6. Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced

    17 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.

    17 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    unlikely  ·  Mews Product Team responded

    Unlikely to happen due to our current system-logic. Communicated with supporters of this idea and agreed on the solution that solved their current issue. Thanks!

  8. The PMS should have the option to add in the invoice more information needed by the accountancy department. We need to appear the name of the travel agency or the name of the apartment on the top right hand side of the invoice where it's shown the guest name, company, issue date, etc... but we don't have that facility.

    16 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Room price change: to have an option including/excluding products when we set the average night rate

    16 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Show group name on invoice.

    14 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  11. The new Billing screen is just horrible.
    I switch to the old billing screen everytime and i guess i am not the only one doing that. When i ask others, they think the same.
    Having a vertical menu is not a bad idea, but I cannot use the new menu because its a pain ********** to read what's on the screen.
    Everything is in the same white square, and I can barely see what is what except if i take time to focus on the screen... What is the point of having a social media-like interface if it burns my…

    13 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback and comments.

    The new billing screen was introduced in order to give you a simplistic overview of all your bills in one place. Allowing for a more efficient overview for larger reservation groups.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new billing screen supports both groups and individual bills. The screen now works at speed and allows you to see more and do more as you scale.

    Below, we’ll explore just a few of the new…

  12. Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
    Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
    Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
    Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.

    12 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  13. A lot of companies get different deductions for different services. In order to get full compensation for a stay with breakfast incl. and not being able to not have breakfast, an option to post items as 0.00 would be good

    11 votes

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    unlikely  ·  0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.

    There should be a separate report of such reservations per month as well.

    11 votes

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    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  15. We should be able to change reservations after they are paid.
    Change number of persons in dorm and cancel taxes.

    11 votes

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    unlikely  ·  Allison Chihak responded

    Hi Mewsers,

    In some countries, taxes or the number of people on the reservation are automatically reported to the government. It’s illegal to edit this information after it’s been reported.

    If you’d like to edit this information for your specific country, please add a new feature request and we’ll look into the laws one by one.

  16. In “Bills and Invoices” : to be able to get closed bills as a report showing the VAT in total.

    11 votes

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  17. Can you please add Alipay/Wechat to external payment options so we can choose from the dropdown box when processing such payment? Thanks

    11 votes

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  18. The VAT Act is very specific regarding the requirements for a Tax Invoice to be valid for VAT purposes. As per the SARS website (https://www.sars.gov.za/ClientSegments/Businesses/Government/Pages/Tax-Invoices.aspx) the following information is required on the document:

    As from 8 January 2016, the following information must be reflected on a tax invoice for it to be considered valid:
    • Contains the words “Tax Invoice”, “VAT Invoice” or “Invoice”
    • Name, address and VAT registration number of the supplier
    • Name, address and where the recipient is a vendor, the recipient’s VAT registration number
    • Serial number and date of issue of invoice …

    10 votes

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  19. When adding products using Service, there is nowhere to show what is the total amount charged, we can only see the total amount charged once we have created the order. In that case, if we have made a mistake, then we have to cancel and redo. Can you please add a field just under the product line items to show total amount charged so we can make sure everything is entered correctly before creating the order?

    10 votes

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  20. I need that somehow the personal ID number appears in invoices to any person when they request it under personal name. These can be donde "manually", but if in the profile, once you fulfill the id number appears as well in tax identifier gap, will save time to us.

    Regards!

    10 votes

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