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22 results found

1. Mews Connector for MAC

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   0 comments  ·  Connectivity » Connector API  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminjord.sips (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

   
   

   We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term. 

   Silvia shared this idea  ·  Aug 26, 2021

2. Old Billing Screen

   65 votes

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   12 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items… more

   Silvia supported this idea  ·  May 16, 2021

3. billing

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   4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module. You will be able to swap between the new and old billing screens for a few more months, as our team focuses on ensuring that all the great features you love appear in the new billing screen.

   With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you as you learn more about the new billing screen.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added, as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link… more

   Silvia supported this idea  ·  May 16, 2021

4. new billing

   92 votes

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   8 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
   How important is this to you?

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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by… more

   Silvia supported this idea  ·  May 16, 2021

5. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   Silvia supported this idea  ·  May 16, 2021

6. book rooms using Facebook Messenger

   25 votes

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   integration request  ·  0 comments  ·  Connectivity » Integrations  ·  Delete…  ·  Admin →
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   Silvia supported this idea  ·  May 16, 2021

7. PayPal as an External Payment Type

   29 votes

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   idea to upvote  ·  5 comments  ·  Connectivity » Connector API  ·  Delete…  ·  Admin →
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   Silvia supported this idea  ·  May 16, 2021

8. Being able to modify the name "Products" on the rates page.

   6 votes

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   1 comment  ·  Mews Booking Engine  ·  Delete…  ·  Admin →
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   unlikely  ·  Jan Pulkrábek responded

   Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

   
   

   Silvia supported this idea  ·  May 16, 2021

9. Manage product rates depending on the date

   6 votes

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   idea to upvote  ·  0 comments  ·  Connectivity » Booking Engine API  ·  Delete…  ·  Admin →
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   Silvia supported this idea  ·  May 16, 2021

10. Restrict dates for products

    100 votes

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    idea to upvote  ·  12 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    Silvia supported this idea  ·  May 16, 2021

11. Add options and restrictions to products

    10 votes

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    1 comment  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    An error occurred while saving the comment
    Silvia commented  ·  May 16, 2021  ·  Edit…  ·  Delete…

    I'd also add an option to set a limited number/availability to each product (as per places on a bus/sun loungers on the beach etc.)

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    Silvia supported this idea  ·  May 16, 2021

12. Connector API : send rates policy

    17 votes

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    2 comments  ·  Connectivity » Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Silvia supported this idea  ·  May 16, 2021

13. Pre-Authorizations - correct wording

    4 votes

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    idea to upvote  ·  0 comments  ·  Connectivity » Booking Engine API  ·  Delete…  ·  Admin →
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    Silvia supported this idea  ·  May 16, 2021

14. Create/Edit Vouchers and Voucher Codes via API

    8 votes

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    1 comment  ·  Connectivity » Connector API  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminjord.sips (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Silvia supported this idea  ·  May 16, 2021

15. Hard coded city tax available over API

    2 votes

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    0 comments  ·  Taxes  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team.
    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Silvia supported this idea  ·  May 16, 2021

16. Enable adding links in product and rate descriptions

    7 votes

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    idea to upvote  ·  0 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    Silvia supported this idea  ·  May 16, 2021

17. Pre arrival email template

    89 votes

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    8 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Silvia shared this idea  ·  Sep 27, 2019

18. Guest birthday mail template

    36 votes

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    3 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Silvia supported this idea  ·  Sep 27, 2019

19. Preview of mail templates

    289 votes

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    8 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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    released  ·  Jan Pulkrábek responded

    Email preview released on 14.12.2021

    Silvia supported this idea  ·  Sep 27, 2019

20. Automatically block favorite room to a guest

    123 votes

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    6 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Silvia supported this idea  ·  Sep 27, 2019