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  1. 130 votes

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    Sam supported this idea  · 
  2. 148 votes

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  3. 295 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Sam commented  · 

    This is still a major issue, many OTA's create a generic email address so this is not a way to block the guests from booking and staying. Manually checking names for possible profiles to merge is also not a solution when you use kiosks.
    We really need a better alert and guests need to be blocked from using kiosks if there is a possibility they match a blocked profile.

    Sam supported this idea  · 
  4. 23 votes

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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  5. 5 votes

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  6. 9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  7. 32 votes

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  8. 25 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Sam commented  · 

    This would be so helpful to save clicks! Whenever we lock a reservation we add the reason why it is locked, often the team 'forget' to add the comments because it is not a fast process.

    Sam supported this idea  · 
  9. 16 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sam supported this idea  · 
  10. 9 votes

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    An error occurred while saving the comment
    Sam commented  · 

    Often there are many notes on a reservation, mostly unnecessary from the channel manager causing the team to miss important notes.
    Having a pop up or being able to classify these notes on property level will help to ensure notes are not missed.

    Sam supported this idea  · 
  11. 38 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  12. 750 votes

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    Sam supported this idea  · 
    An error occurred while saving the comment
    Sam commented  · 

    Good idea, staff cannot even access the mail queue without admin access so front desk and reservation team have no clue if a email is actually delivered or not.

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    Sam commented  · 
    An error occurred while saving the comment
    Sam commented  · 

    This is essential for Front Desk and Reservations as they are the guest facing roles and the ones questioning if confirmations etc were sent.

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    Sam commented  · 

    This was only released for admins - would be great to front office and reservations to view this since they are the guest facing departments who need to check.

  13. 51 votes

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    Sam supported this idea  · 
  14. 58 votes

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  15. 61 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  16. 4 votes

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    An error occurred while saving the comment
    Sam commented  · 

    We need to check this regurely, so far we use the device commands queue but in the reservation action log would be much quicker to check.

    Sam supported this idea  · 
  17. 83 votes

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  18. 85 votes

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  19. 62 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sam supported this idea  · 
  20. 51 votes

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    Sam supported this idea  ·