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Connectivity

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n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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494 results found

  1. For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    12 votes

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  2. It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    12 votes

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  3. To directly integrate a package including a dinner without having to separately make each reservation.

    7 votes

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  4. In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    10 votes

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  5. Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.

    5 votes

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  6. Secret box is a widely used integrations managing gift vouchers

    11 votes

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  7. We need to book a table without e-mail on guest profile.
    E-mail can be deactivated in ResDiary and this should also be possible in Mews, when making a table booking.

    5 votes

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  8. We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    4 votes

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  9. Mews Development Team,

    It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.

    We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…

    17 votes

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    0 comments  ·  Other  ·  Admin →
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  10. We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:

    As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.

    4 votes

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  11. Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    7 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  12. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    20 votes

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  13. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    11 votes

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  14. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    4 votes

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  15. Fixsus is a Facility Management System based in Belgium, automating heating and airco.

    2 votes

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  16. Some partners are sending all guests names and unfortunately with the SiteMinder integration in Mews we receive only one guest name.

    4 votes

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  17. 2 votes

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  18. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    2 votes

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  19. In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.

    Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.

    3 votes

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  20. Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.

    3 votes

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