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217 results found

  1. Will be a good thing to have the possibility to download all daily invoices to one PDF to store them in digital format, to avoid using paper and saving time to do that one by one.

    50 votes

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  2. we would really need and appreciate the possibility to be able to choose a date for an external payment. Right now, the date when you put it in mews is chosen, but we offen have bank transfers during the weekend that can only be put in mews on monday. It is very important for our accounting though to have the day of receiving the money in mews, not the day of recording in mews.

    47 votes

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  3. To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.

    This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.

    The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.

    43 votes

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  4. If a guest has booked a rate that is Full board for example(dinner inluded in the rate), the POS has to recognize this and when posting a dinner for example; Mews has to allocate it to the right cost center and hide it from guest bill (because it's included in the rate)

    43 votes

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  5. Currently guests checked-in with 0 balance show on the accounting ledger under 'to be resolved', this is creating so much extra work to check each individual reservation when no infact no action is required.
    These reservations should fall under 'in house' section in the accounting ledger while they are checked-in and 'to be resolved' after the check-out date.

    41 votes

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    Hello from the Mews product team! We appreciate your feedback and taking the time to write to us. "To be resolved" is prompted when a bill requires to be closed, of course if this confusing while working in the accounting ledger, we are open to review it. 


    We have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. When a payment is successful, than the guest receives an e-mail to inform him. Many of them than request the invoice for that amount. Please also send the concerning invoice with the e-mail together.

    40 votes

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  7. At the moment there is no way to check Outstanding Balances in a report format for a particular day.

    Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

    A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

    39 votes

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    idea to upvote  ·  1 comment  ·  Reporting  ·  Admin →
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  8. Automaticly move all items to a new bill in case of a new reservation and added products and payments. This because we now have to move them manually. This takes a lot of time and unnecessary efford.

    36 votes

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  9. When we do a Rebate, the credit note should automatically create the same charge in negative and the payments and already close the bill.

    And we should know if an invoice was rebated and which is the credit note related.

    Very important :)

    Thanks.

    36 votes

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  10. 36 votes

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  11. There is no space to register the date of an card payment by terminal or an external payment, like a wire transfer. This is needed to keep the accounting reports correct, when a wire transfer is registed not on the same day.

    35 votes

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  12. Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.

    31 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. The legal information in footpage is print in the middle of the page for a short invoice.
    Footpage should be printed always in footer

    31 votes

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  14. Would be nice to be able to customize group bills, by grouping the items according to space categories.

    31 votes

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  15. It would be great if you could set mews to round all prices to the nearest euro (so no digits after the comma).

    29 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. 29 votes

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  17. Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.

    29 votes

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  18. Properties would like to have a tick or symbol in the reservation details (reservation overview and timeline) to give an indication if a reservation has been paid for already. For now, clients have to click a few times to consult the billing screen and verify if an arriving/departing customer still has an open balance. E.g. it would make the check-ins even more quick.

    28 votes

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  19. Possibility to add attachments to emails before sending to guest/company. For example POS ticket which shows what a guest or group has consumed in the restaurant

    28 votes

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  20. 28 votes

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    idea to upvote  ·  4 comments  ·  Reporting  ·  Admin →
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