117 results found
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Visible notes/tasks inside billing.
Visible internal notes/tasks inside guests folio billing. So much wasted space. All that space can be used for notes or tasks. Me, personally, i live in billing and i am always there, if you ask me, its the most used window. So i would really love this idea come true. So that all internal notes or tasks about this reservation can be viewed inside billing. Just an idea which i would personally find very useful. Or at least something where we can leave the notes for our colleagues.
6 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Mews Team
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Non residential packages
Would be good to have feature where you can build a non residential package, that is not linked to accommodation. Foe example we have a spa and we do spa days. a meeting room where we have day delegate package.
You can create the package but you cant book the package as there is no "management accounts" or ability to add function space in Mews
4 votesHi, this functionality is now available in Mews through "multiple services": it is possible to create a new service and start offering non-stay packages such as office, meeting room or parking, even to guests not staying in your hotel. Follow this guide to set up a new bookable service: https://help.mews.com/s/article/create-new-bookable-services?language=en_US
Best regards,
Martin Kucera
Mews
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Move a reservation group to a different space category in bulk
In case of group bookings, would it be possible to select several rooms which have the space category to move them to another space category instead of doing one by one?
2 votesHello Mewsers,
Thank you for your updates.
Did you know you can move multiple reservations in a group to a different space category from the properties tab?
You can learn more about how the action is performed in the guide linked below:
https://intercom.help/mews-systems/en/articles/4339329-how-to-upgrade-and-downgrade-a-reservation
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Option to filter by booking type (segment) in Reservations Overview and Space Status
Option to filter by booking type (segment) in Reservations Overview and Space Status
Segment filter in Reservation Overview
Segment filter in Space Status7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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To be able to make a report regarding the Space Status by date
To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
Right now, if one changes the date on the Space Status Report, it will pop up today´s info.9 votes -
Different confirmations per space type
As we sell different space types we would like to make different confirmation templates per space type, better suiting the product.
44 votesHello from the Mews product team,
Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.
In order to make use of this functionality:
1. Select a space category (settings > property > space categories)
2. Scroll down to “Order email template”
3. Enter the text you would like to be sent to your guests and hit save.
4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.NOTE: The text does not need to be in custom HTML to appear correctly in the email.
If you have any feedback for this feature please do let us know in the comments below.
Kind regards,
Mews Product Team -
Restriction per room = allotment administration solution
Add possibility to restrict particular room numbers (best multiple), this tool would solve lack of allotment administration in Mews. Creating restriction per specifc rooms with maximum advance following release period and per specific rate plan following partners with allotment could work enough.
24 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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graphs
so instead of graphs and drawing on the dashboard it would be great just to have name on it and when we click on the icon it gives the further details that was we can make the dashboard look much more clean and make more space
8 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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space clean
Add common areas (like pool, kitchen, garden 1, garden 2) to assign them to housekeeping and maintenance, to be able to assign task a cleaning of common area.
23 votesHello,
I’m happy to inform you that it is now possible to create spaces/resources without a category and see them on the timeline + assign them house uses. The resources are currently not bookable through the standard channels and can be really “reserved” only for an internal usage.
Please, find a basic guide describing the functionality attached.
If you have any questions related to this functionality, feel free to reach out to me at [email protected].
Thank you.
Martin Kucera
Product manager
Mews -
Painful photos uploading
The way we upload photos today in space categories is... archaic. One photo at a time, no tags, no way to describe the photo. The way you move photos order is also not efficient.
For a company like ours who has sometimes 50 photos per chalet, it's a nightmare :)
Please build a real "media section", where you can upload as many photos / videos as you want in one time. You could add tags and description for each photo / video.
3 votes -
Under Space Categories, add a feature so that extra capacity is for children only.
My suggestion is to allow for extra capacity in space categories to be for children only. All my spaces are standard occupancy of two people with some spaces having extra capacity set at two. As a property want to be able to specify 2 adults + 2 children and not potentially attract booking for 4 adults.
47 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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reservations longer then a year
We have received an error message 'reservation too long'. Currently reservations can only be accepted < 365 days. We need to be able and show there is business for long stays for our stakeholders and therefore splitting the reservations provide wrong information regarding the LOS. I would advise extending this time frame to 2 years
53 votesHello, reservations longer than a year can be created through monthly bookable services functionality. The maximum length is restricted to 5 years.
In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting.
Read more about the monthly services here.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
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Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)
Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Ability to assign Space/Room to Optional Reservations.
Currently in the Status Tab of an Optional Booking, we don't have the ability to assign a Space. However Mews automatically assigns a Space. i.e when Mews assigns a Space, we cannot assign to a different Space, other than by using the timeline to move the reservation. We require the ability to assign space from the Status tab, so that we can assign to None(un-assigned). Similar to Confirmed reservations.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict Spaces so children can't be booked in
Currently you can book adults or children into a space. However, particularly in hostels, some rooms aren't suitable for children. eg. you shouldn't be allowed to book a 10 year old into our 28 bed dorm on their own.
35 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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15 votes
Hello, monthly bookable services in Mews allow you to price and charge for your services on monthly basis.
In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting. We are also looking into payments automation via direct debit.
Read more about the monthly services here.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
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Space Status report filter - arrived and staying
The space status report filter does not have the option to filter guests that have arrived and the guests that are staying.
Currently, only one of them can be chosen.Please add an additional filter option to do both.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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allow space type like meeting rooms
We would love to be able to create and Manage availability for meeting rooms .
Can you create a space type for day use that can be excluded from the occupancy rate ?29 votesHello,
I’m happy to announce that it is now possible to create multiple bookable services in Mews and start offering offices, meeting rooms, desks or parking spots to your guests.
There is a dedicated timeline and reporting for each new service. Services can be offered on daily or overnight basis.
The process of creation of new bookable services is described in these two guides:
https://mews.force.com/s/article/create-new-bookable-services?language=en_US
https://mews.force.com/s/article/set-up-a-bookable-service?language=en_US&Language=en_US
Best regards,
Martin Kucera
Product manager Mews -
Dynamic slots for check-in and check-out times and their monetization
Posted by one of our clients:
Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.
What I am looking for is a PMS and booking…
16 votes -
Easy actual overview of extra beds/baby beds in use
There is no option to view how many extra beds or baby beds are in use at the moment or in which room they are currently.
23 votes
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