2176 results found
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Room Description on Timeline
Option to see room description from the timeline - perhaps right click on the room number opens images of the room and full sales description
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Rapport chambre hors d'usage en multi property
Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?
2 votes -
Notification of optional reservation confirmation
If we make an optional reservation for our guests and send them our offer. The guests confirm the reservations through the link but the responsible employee/department do not get any information or notification, so it is problematic to keep track of these bookings. It would be great to get atleast a pop up notification if the guests confirm there reservations. This information is essential for internal planning for almost every property.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Legal Environment Croatia
Mews to operate across Croatia.
7 votesMoving the idea to be upvoted by other users!
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lit supplémentaire | Extra bed reporting
Nous avons inclus nos lits supplémentaires dans le système mais pourquoi n'est il pas possible de voir leur disponibilité jour par jour? Nous avons dû créer un Excel pour faire cela et être sûr de ne pas être en surbooking de lit sup. Merci
We have included our extra beds in the system but why is it not possible to see their availability day by day? We had to create an Excel to do this and be sure not to be overbooked. Thanks
5 votesHello from the Mews product team,
Thank you for your suggestion. It is currently only possible to view extra beds by selecting individual rooms each day in the Availability and Occupancy report.
We have updated your request and set it as one to be upvoted by the Mews Community, for consideration to show extra beds per day in the Availability and Occupancy report.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Occupancy notification
It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Upload files to an availability block
Being able to add documents to an availability block.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Notifications are sent to the mobile app
Notifications 🔔 should be sent to the mobile app. This is where we need to be alerted for up-to-the-minute items!
1 vote -
Check Out Report with date picker
The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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reconcile
Manage payments received as sales ledgers so they can reconcile all credit cards received (external payments).
1 vote -
Consumption date on product rules
It would be great to be able to choose consumption date and time when setting product rules - For example If the product should be added on arrival date or in the night.
When you have a package that includes dinner at the arrival date it's not optimal to have the consumption date, by defualt set as the day after if the product is added through a product rule.
As it is now this affects the product reports in a negative way.
63 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Increase number of items bill
Currently we have a limit on the quota of the bills for 3000 items. Anything beyond that, the bill will not be closed and the profile will not be able to get checked-out. It is due to the reason that the overloaded amount of items can potentially cause the degraged preformance of the system.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Not removing products from the Reservation Report for cancelled bookings
When a guest cancels a room, all products are removed on the Reservation Report so it is not possible to gauge whether the guest had a product previously. This is problematic if a process needs to be upheld when a product is cancelled (e.g. informing a third party) and it's not clear whether a reservation had the product to begin with.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to select multiple dates in the Analytics reports/graphs
It would be great if we could select multiple dates or multiple months in the reports/graphs - for seasonal hotels, it is really the way we tend to anlyse performance.
2 votes -
Absorb products
Other PMS systems I have used have "absorbed" products in the Rate.
For example you have a rate of £150 , part of this is £10 breakfast.
Currently in Mews if you change the price of breakfast , you then need to change all your rates separately which is time consuming.
It also means that if you have 342 rate, the 33% deduction only comes from the accommodation value and does not take into consideration the products.
If you change the price of a product it would be great if the value of the accommodation would also change automatically .2 votes -
Allow relative price adjustment on each room category
Would like for the possibility to change the relatvive price adjustment on each room category. At the moment the only option is to use the same relative adjustment on all room categories in a rate. Example: Classic +10%, Deluxe + 20% etc.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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the timeline doesn't adjust when you change a house use booking
since a couple of weeks, the timeline doesn't automatically adjust when you change the dates on a house use booking. you need to refresh the page all the time, which is quite annoying.
thanks for looking in to this1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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split when there's no space
If I want to make a room change, I can't if we are full!! That doesn't make sense at all.
5 votesHello from the Mews Product team,
Thank you for sharing your feedback with us.
Based on your feedback, would you be able to confirm with us if you are attempting to split a reservation or move a reservation to another space when your hotel is full?
Kind regards,
Aldair
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Export Reservation Report suitable for VieTOUR import
Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)
1 vote -
Ability to mark messages as 'Completed' without replying to them.
Sometimes a guest messages us on the MEWS platform, and then calls and we are able to answer their enquiry over the phone.
I would then like to be able to mark their message as completed without the guest having to see. This way the next person on front desk will not come along and think that the enquiry still needs to be answered.51 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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