Mews Operations (PMS)

Mews Operations (PMS)

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  1. Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.

    57 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback, we have updated this feature as one to be upvoted.

    Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.

  2. Now, it is impossible to print or send a proforma if booking is not confirmed
    To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
    Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation

    96 votes

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    new idea  ·  4 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make it possible to set a period of time to a productrule. Example: the swimmingpool surcharge is applicable from April to October. In the current situation, the productrule is always applicable or never applicable

    4 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. example: how did you travel to the Netherlands? Do you have any coronavirus symptoms? What if the motive of your visit (with options): 1. Business 2. Staycation 3. Leisure etc

    19 votes

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    1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for the suggestion, we have updated your feedback to a new idea.

    • Remember, you can share link with this suggestion to your colleagues and fellow hoteliers so that they too can upvote it.
  5. It takes a alot of time to put each single room out of order for any reason. There should be the posibility to put some whole floor of out order!

    69 votes

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    2 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a dark mode for Mews Commander.

    22 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for your suggestion.

    We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.

  7. It would be very helpful to create a notification alerting the department/employees that a new task has been assigned.

    21 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    Thank you for your idea, we’ve opened it up to the Mews community to upvote.

    Remember, you can always share a link with your colleagues to encourage them to add more upvotes.

  8. Display the number of customers in the room directly in the timeline.

    52 votes

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    new idea  ·  0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  9. Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.

    11 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for the feedback, do you currently make use of reservation report exports? They would allow you to view a preset version of your reservation report in you mailbox on an hourly, daily or weekly basis depending on your preference.

  10. Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.

    2 votes

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    new idea  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.

    14 votes

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    new idea  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  12. We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.

    13 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  13. possibility to ad a pop up alert on reservation for very important notes or tasks
    eg, conciergerie : envelop to give to the guest

    42 votes

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    new idea  ·  4 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  14. To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
    Right now, if one changes the date on the Space Status Report, it will pop up today´s info.

    9 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for the suggestion. We have updated your idea as one to be upvoted by the Mews Community.

    If you have any further information on how you report on the state of your rooms, please do let us know in the comments section.

    Remember you can share a link to your idea with your friends and colleagues so that they too can upvote the feature.

  15. Make reservation optional if credit card is declined

    3 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, thank you for your feedback.

    Would you be able to share more details regarding your use case? Additional information that would assist us would be for example, what the follow up steps for your staff would be once a reservation was moved to optional after a credit card is declined.

  16. name of the main booker displayed behind the room no. In the mews commander app?

    3 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for reaching out to the Mews product team. So that we can better understand your request please may you clarify if you would like the name of the booker to be displayed behind the room no in the Mews Commander mobile application?

    Kind regards,
    Aldair

  17. In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned

    9 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Eine Liste von allen Geburtstage pro Monat von den Kundenprofile! Nicht nur Gäste im Haus! Wir versenden Geburtstagskartenan unsere Gäste!

    English translation:
    "A list of all birthdays per month from customer profiles! Not just guests in the house! We send birthday cards to our guests!"

    11 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    Thank you for your feedback. We have opened up your requests as one to be upvoted by the Mews Community.

    Remember you can share a link with your colleagues and fellow hoteliers so that they too can comment and upvote the request.

  19. When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.

    215 votes

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    new idea  ·  1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  20. As a housekeeper, I would like to be able to adjust my profile language from the housekeeping application.

    12 votes

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    new idea  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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