Settings and activity

15 results found

1. Old Billing Screen

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   12 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

   We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items… more

   An error occurred while saving the comment
   Anonymous commented  ·  Nov 24, 2020  ·  Edit…  ·  Delete…

   Yes, please.

   Save Submitting...
   Anonymous supported this idea  ·  Nov 24, 2020

2. Guest profile notes

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   4 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   released  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   With Multiple notes, all notes that you are taking on your guest will be added to the merged profile. 

   Anonymous supported this idea  ·  Aug 26, 2020

3. check/select box to select only reservations on selected date range

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   0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   You’ve asked, and now it’s here!

   Save time and clicks by selecting reservations from the correct stay period or state in just one click!

   Find out more on our release notes page:

   https://www.mews.li/app/release-notes

   Anonymous supported this idea  ·  May 14, 2020

4. Legionella prevention function in Mews does not work well

   69 votes

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   2 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

   Remember you can share a link to this request so that your colleagues can also update the link.

   Anonymous supported this idea  ·  May 14, 2020

5. Require guest to update email address during online check-in

   202 votes

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   7 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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   released  ·  Aneta responded

   Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

   We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

   Thank you again for sharing your idea! 
   Have a great day,
   Aneta

   Anonymous supported this idea  ·  Feb 21, 2020

6. Signing Registration forms Digitally

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   21 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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   released  ·  Aneta responded

   Hi Mewsers!
   Guests can now sign digital registration cards in Navigator before arriving!

   Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

   We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

   For more information check the release note at https://releases.mewssystems.com/.
   Have a great day,
   Aneta

   Anonymous supported this idea  ·  Feb 21, 2020

7. Payment link

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   9 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   released  ·  Aneta responded

   Hi Mewsers!
   I am happy to announce that the payment request feature was released just now.
   Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

   Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

   Have a great day,
   Aneta

   Anonymous supported this idea  ·  Feb 21, 2020

8. Granular User Privileges

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   idea to upvote  ·  149 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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   Anonymous supported this idea  ·  Feb 21, 2020

9. Search for overbookings

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   15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

   Review of Mews Search starting and in exploration phase

   Anonymous supported this idea  ·  Feb 21, 2020

10. Undo booking cancellation

    823 votes

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    53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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    released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hi Everyone,

    
    

    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

    
    

    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

    
    

    More information can be found in this release note. 

    
    

    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

    
    

    Warmest regards,

    Nienke 

    Anonymous supported this idea  ·  Feb 21, 2020

11. Extended action log

    383 votes

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    12 comments  ·  Mews User Management » General user management  ·  Delete…  ·  Admin →
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    on the roadmap  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Anonymous supported this idea  ·  Feb 21, 2020

12. Allocate the reservation to another room automatically if the room is not inspected

    16 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Delete…  ·  Admin →
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    Anonymous supported this idea  ·  Feb 21, 2020

13. Custom agreement with property rules

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Delete…  ·  Admin →
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    released  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. We are pleased to confirm that this change was previously released as part of the 'house rules' capability in the Kiosk.

    Anonymous supported this idea  ·  Feb 21, 2020

14. Collect business address / billing address

    178 votes

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    20 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Anonymous supported this idea  ·  Feb 21, 2020

15. Customizable Online Check-in requirements

    342 votes

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    30 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.

    Thanks

    Anonymous supported this idea  ·  Feb 21, 2020