Settings and activity
4 results found
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10 votes
Due to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!
Michael Klint
supported this idea
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12 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en/customize-your-online-check-in-form-for-faster-frictionless-check_ins-xnTylJCp. Thank you again for sharing your idea!
Michael Klint
supported this idea
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An error occurred while saving the comment -
27 votes
Hello,
phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.
Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?
It is currently mandatory in Online check-in which is available for all of your guests.
Jakub
An error occurred while saving the comment Michael Klint
commented
Here is my late reply to Jakubs question:
- By Law we need to report nationality to the Bureau of Statistics. The problem we wanna solve is to have nationality on all reservations. It would be helpful then, to be able to enable a mandatory setting for nationality in MEWS (not only in the online check-in setup). -
3 votes
Hi Simone,
We are happy to inform you that we have resolved the performance issues for the system.
You and your team should be able to run Mews at an improved speed. Should you continue to experience performance issues, please do let us know.
An error occurred while saving the comment Michael Klint
commented
Guest are reporting that the payment freezes. They cant update their payments options.
Michael Klint
supported this idea
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Set mandatory fields when doing a check-in at the front desk.
Some countries (Sweden and Norway for sure) have a statistics bureau that collects the Nationality of the guests staying at the property.
The functionality is already in the online check-in and the kiosk check-in. But we really need it when it comes to reception check-in. We are getting fined if we keep sending in statistics where guests have no country. The idea is to make nationality mandatory for receptionists to be able to check-in the guests.