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  1. 534 votes

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    Alba Cruz Rodriguez commented  · 

    Very important to ensure confirmation emails are being sent to clients in case the email address has been taken wrong, to avoid no shows and for the client to ensure all details of their reservation are correct. Also when it comes to disputes with cancellation charges with clients claiming they have never received the confirmation.

  2. 9 votes

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    Alba Cruz Rodriguez commented  · 

    Hello, the room number column should be editable or removable, clients often expect the same room numbers when they come to check-in, which most of the times do not much and we face complaints. This information should not be disclosed to customers before the arrival.

    Alba Cruz Rodriguez supported this idea  · 
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    Alba Cruz Rodriguez commented  · 

    The locked cell for room number is creating many issues as clients expect those room numbers when they check in, it should be customisable or removable

  3. 17 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Alba Cruz Rodriguez shared this idea  · 
  4. 132 votes

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    Alba Cruz Rodriguez supported this idea  · 
  5. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Alba Cruz Rodriguez supported this idea  · 
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    Alba Cruz Rodriguez commented  · 

    Agreed with Andronikos, we should be able to reinstate a cancelled reservation

  6. 9 votes

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    Alba Cruz Rodriguez shared this idea  ·