Settings and activity
6 results found
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724 votes
An error occurred while saving the comment -
9 votes
An error occurred while saving the comment Alba Cruz Rodriguez commentedHello, the room number column should be editable or removable, clients often expect the same room numbers when they come to check-in, which most of the times do not much and we face complaints. This information should not be disclosed to customers before the arrival.
Alba Cruz Rodriguez supported this idea ·An error occurred while saving the comment Alba Cruz Rodriguez commentedThe locked cell for room number is creating many issues as clients expect those room numbers when they check in, it should be customisable or removable
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17 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Alba Cruz Rodriguez shared this idea · -
132 votesAlba Cruz Rodriguez supported this idea ·
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823 votes
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
Alba Cruz Rodriguez supported this idea ·An error occurred while saving the comment Alba Cruz Rodriguez commentedAgreed with Andronikos, we should be able to reinstate a cancelled reservation
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9 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Alba Cruz Rodriguez shared this idea ·
Very important to ensure confirmation emails are being sent to clients in case the email address has been taken wrong, to avoid no shows and for the client to ensure all details of their reservation are correct. Also when it comes to disputes with cancellation charges with clients claiming they have never received the confirmation.