It would be much better service to allow the guest to already fill out the registration card upon arrival even when the room is not inspected yet. The Mews kiosk "Staff Mode" should allow this without checking in the guest in the end when the room is not ready. Often, the guests get annoyed when they have already offered all their information upon arrival, which we have turned down, just to ask them to do it later (when they are maybe tired after a dinner etc.).
Please consider this change asap, which will enhance both the work of the receptionst but also the experience of the guest. Thank you!
Christiane Nørland
supported this idea
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It would be much better service to allow the guest to already fill out the registration card upon arrival even when the room is not inspected yet. The Mews kiosk "Staff Mode" should allow this without checking in the guest in the end when the room is not ready. Often, the guests get annoyed when they have already offered all their information upon arrival, which we have turned down, just to ask them to do it later (when they are maybe tired after a dinner etc.).
Please consider this change asap, which will enhance both the work of the receptionst but also the experience of the guest. Thank you!