Settings and activity
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35 votesidea to upvote · Mews Product Team responded
Waiting for more feedback from all of you, would this feature be helpful in you case? And why?
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10 votesunlikely · AdminJovana Anicic (Admin, Mews Systems) responded
Thank you for providing feedback! Today I’m getting back to you on the idea about deleting payments and bills.
As we are thriving in focusing on an easier and automated customer journey, unfortunately, it is unlikely that we can solve this problem. The reason is that, if the payment is already taken and sent out to our payment processors it is impossible to revert it without the actual additional trigger. We need to make sure that every action is correctly recorded and aligned with regulations. Also, closed bills cannot be deleted due to regulation as well that is not allowing correction of bills that are already closed – please see our help guide on how to modify bills https://help.mews.com/en/articles/4245422-correct-a-closed-bill
Thanks a lot and hope to see you upvoting more and more ideas!