Settings and activity
17 results found
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510 votes
Lauren Sturmey
supported this idea
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66 votes
Hello,
Thank you for your comments and feedback regarding the billing screen.
We have released an update resolving issues where the room names and room numbers were missing from the billing screen.
The new billing screen has 2 main views, group billing and individual billing.
From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.
The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.
To learn more about the new group billing screen, please click on the link…
Lauren Sturmey
supported this idea
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122 votes
Hello Mariusz,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Lauren Sturmey
supported this idea
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78 votes
Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
Lauren Sturmey
supported this idea
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34 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Lauren Sturmey
supported this idea
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Lauren Sturmey
supported this idea
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70 votes
Hello from the Mews product team and thank you for your suggestion! We can confirm that email is an optional field in Kiosk (formerly Operator) as well as during the Online Check-in. So guests are able to skip entering the email for any children in their group.
Lauren Sturmey
supported this idea
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42 votes
Hi Mewsers!
You can now disable the QR code from all guest-facing emails through the Settings.To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.
If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.
Have a great day,
AnetaLauren Sturmey
supported this idea
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117 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Now you can actually see all the preview of emails within the customization of emails.
Lauren Sturmey
supported this idea
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148 votes
Hello from the Mews product team.
We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.
Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY
Thank you again for sharing your idea!
Lauren Sturmey
supported this idea
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316 votesLauren Sturmey
supported this idea
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4 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Lauren Sturmey
shared this idea
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58 votesLauren Sturmey
supported this idea
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104 votes
Hi there! Thank you for your feedback,
We’ve set this idea as one to be upvoted and updated the category to “Operations”.
Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.
Lauren Sturmey
supported this idea
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76 votes
Dear Mews Customers,
I have a fresh update from our development.
Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time.
With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services.
In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)
If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
Lauren Sturmey
supported this idea
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487 votes
Review of Mews Search starting and in exploration phase
Lauren Sturmey
supported this idea
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81 votes
Hello Mewsers,
We are very happy to inform you that we provide the following reservation states:
Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.
Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.
If you would like to know more about the states mentioned above, please contact our customer care team.
We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.
Kind regards,
AldairAn error occurred while saving the comment
Agree with this!