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  1. 31 votes

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    Valerie De Smet supported this idea  · 
  2. 502 votes

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    Valerie De Smet supported this idea  · 
  3. 76 votes

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    Dear Mews Customers, 


    I have a fresh update from our development.


    Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 


    With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 


    In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)


    If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.


    Kind regards,


    Martin Kucera

    Senior Product Manager

    Mews

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    Valerie De Smet commented  · 

    Het zou gemakkelijk zijn als je klikt op parking in product reports dat je de namen van de gasten ziet die parking hebben gereserveerd

    An error occurred while saving the comment
    Valerie De Smet commented  · 

    Het zou gemakkelijk zijn als je klikt op parking in product reports dat je de namen van de gasten ziet die parking hebben gereserveerd

    Valerie De Smet supported this idea  · 
  4. 38 votes

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    released  ·  Aneta responded

    Hello from Mews product team!
    We are happy to announce that simple version of online check-out was released this week for you and your guests.
    Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-out

    We tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.

    Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!

    Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.

    We continue to work on that feature, a little sneak peek what do we work on now:
    - we will soon enable…

    Valerie De Smet supported this idea  · 
  5. 52 votes

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    idea to upvote  ·  12 comments  ·  Taxes  ·  Admin →
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    Valerie De Smet supported this idea  · 
  6. 521 votes

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    Valerie De Smet supported this idea  · 
  7. 9 votes

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    Valerie De Smet supported this idea  · 
  8. 29 votes

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    Valerie De Smet supported this idea  · 
  9. 10 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Valerie De Smet supported this idea  · 
  10. 111 votes

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    idea to upvote  ·  5 comments  ·  Taxes  ·  Admin →
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    Valerie De Smet supported this idea  · 
  11. 289 votes

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    Valerie De Smet supported this idea  · 
  12. 92 votes

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    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    For more information and links to the guide, visit:

    http://go.mews.com/groupBilling

    Valerie De Smet supported this idea  · 
  13. 49 votes

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    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

    Valerie De Smet supported this idea  · 
  14. 220 votes

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    5 comments  ·  Taxes  ·  Admin →
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    released  ·  Allison Chihak responded

    Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

    How do you like the feature so far and do you have any ideas for the future?

    Valerie De Smet supported this idea  · 
  15. 52 votes

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    Valerie De Smet supported this idea  · 
  16. 327 votes

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    Valerie De Smet supported this idea  · 
  17. 97 votes

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    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

    Valerie De Smet supported this idea  · 
  18. 370 votes

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    Valerie De Smet supported this idea  · 
  19. 83 votes

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    Valerie De Smet supported this idea  · 
  20. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Valerie De Smet supported this idea  · 
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