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  1. 14 votes

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    Hi all, Twint is available as the source of external payment, please head over to external payment & accounting configuration and enable it by heading to our help page here!


    Best,

    Product team 

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    Philipp Lorentsen commented  · 

    Twint is needed and maybe in future an option to name payment methods by ourself and not just choosing from a preset.

    Philipp Lorentsen supported this idea  · 
  2. 399 votes

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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Philipp Lorentsen supported this idea  · 
  3. 81 votes

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    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

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    Philipp Lorentsen commented  · 

    A Waitlist option is critical for high peak seasons the others are nice to have.

    Philipp Lorentsen supported this idea  · 
  4. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Philipp Lorentsen supported this idea  · 
  5. 107 votes

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    released  ·  2 comments  ·  Mews Analytics  ·  Admin →
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    Philipp Lorentsen supported this idea  · 
  6. 390 votes

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    Philipp Lorentsen supported this idea  · 
  7. 510 votes

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    Philipp Lorentsen supported this idea  · 
  8. 291 votes

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    Philipp Lorentsen supported this idea  · 
  9. 297 votes

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    Philipp Lorentsen supported this idea  · 
  10. 724 votes

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    Philipp Lorentsen supported this idea  · 
  11. 220 votes

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    5 comments  ·  Taxes  ·  Admin →
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    released  ·  Allison Chihak responded

    Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

    How do you like the feature so far and do you have any ideas for the future?

    Philipp Lorentsen supported this idea  · 
  12. 171 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Philipp Lorentsen supported this idea  · 
  13. 383 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Philipp Lorentsen supported this idea  · 
  14. 8 votes

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    Philipp Lorentsen shared this idea  · 
  15. 6 votes

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    Philipp Lorentsen shared this idea  · 
  16. 15 votes

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  17. 406 votes

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    Philipp Lorentsen supported this idea  ·