Settings and activity

  1. 18 votes
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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. shared this idea  · 
  2. 24 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  3. 22 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  4. 46 votes
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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  5. 23 votes
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    new idea  ·  0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  6. 17 votes
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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. shared this idea  · 
  7. 18 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. shared this idea  · 
  8. 17 votes
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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  9. 25 votes
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    1 comment  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  10. 32 votes
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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  11. 22 votes
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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. shared this idea  · 
  12. 40 votes
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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  13. 57 votes
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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  14. 64 votes
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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  15. 76 votes
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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  16. 62 votes
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    4 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thanks for the feedback.

    The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

    But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

    Many thanks,
    Jovana

    Claudia M. supported this idea  · 
  17. 75 votes
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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Claudia M. commented  · 

    For marketing and sales purpose, but also to treat the guest the right way it would be lovely to have the total revenue produced by this guest. Ideally on an enterprise level. Even more important to see in which of the properties the guest stayed.

    Claudia M. supported this idea  · 
  18. 96 votes
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    idea to upvote  ·  8 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Claudia M. commented  · 

    This is not getting more and more critical working with MEWS longer. The profiles are duplicating more and more. We would really appreciate if there will be solution soon. This was on our first request list 1.5 years ago.

    Claudia M. supported this idea  · 
  19. 59 votes
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    idea to upvote  ·  5 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Claudia M. supported this idea  · 
  20. 52 votes
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    2 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    An error occurred while saving the comment
    Claudia M. commented  · 

    Agree, during the actual situation we also struggle with the pre-defined setup within MEWS. We would like to decide ourselves how many days the room should change the status. Or we would like to have the possibility to switch that function of entirely for the hotels which are working with HSK tools.

    Claudia M. supported this idea  · 
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