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  1. 399 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

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    AdminDorothy Roland (Admin, MEWS) commented  · 
    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
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    AdminDorothy Roland (Admin, MEWS) commented  · 

    Not certain if this is already being considered but there has also been a request to display pertinent modifications such as changes to the EHW (both accounting and operational).

  2. 19 votes

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    Hi Tini,

    Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.

    We will keep an eye on this request as more members of the Mews Community interact with it.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    AdminDorothy Roland (Admin, MEWS) commented  · 

    _Same for inquired bookings._

    A possibility for admins to default to a "7-day release" --- especially for bookings made 6 months to 1 year in the future --- would be most befitting of many hotel's operations. The suggested release date (in those specific cases) does not always work advantageously since it seems to be about a median timeline.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  3. 2 votes

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  4. 90 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  5. 42 votes

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    AdminDorothy Roland (Admin, MEWS) commented  · 

    Currently, even when a number is communicated from an OTA or CHM, the '+' sign is not included in the logs, nor does Mews interpret the country code and area code as distinct codes in the profile. The country & area codes appear as a whole number with the telephone number instead.

    The necessity for accurate phone codes in Keyless Solutions poses significant challenges in communicating effectively with guests. This issue has a profound impact on the guest experience.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  6. 9 votes

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  7. 58 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  8. 10 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  9. 1 vote

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  10. 237 votes

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  11. 4 votes

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  12. 1 vote

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  13. 4 votes

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  14. 22 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  15. 94 votes

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  16. 8 votes

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  17. 221 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  18. 249 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  19. 42 votes

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  20. 17 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  ·