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  1. 8 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    laura_villate supported this idea  · 
  2. 16 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    laura_villate supported this idea  · 
  3. 41 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    laura_villate commented  · 

    Hi MEWS

    Agreed with this idea and all related comments below.
    A similar case for our company (EVT) who has some hostels. Just as one of a random example, we wish to offer guests the possibility to hire towels, when staying in PODS however this is already included in Ensuite Rooms. Having this add-on enabled is therefore creating some confusion as the product appears for ALL reservations. Hence we had to turn this off, along with others products - due to the same logic - and are missing on some great opportunities to generate revenue because of this.

    laura_villate supported this idea  · 
  4. 96 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    laura_villate commented  · 

    Hi MEWS Dev team!

    This is also critical for our company (EVT) - another example to provide but in line with others comments below, would be the ability to restrict products e.g addons during the online or kiosks check-in, for certain spaces category only

    laura_villate supported this idea  · 
  5. 80 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    laura_villate supported this idea  · 
  6. 179 votes

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    laura_villate supported this idea  · 
  7. 4 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    laura_villate supported this idea  · 
  8. 4 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  9. 23 votes

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    laura_villate shared this idea  · 
  10. 132 votes

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    laura_villate supported this idea  · 
  11. 3 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    laura_villate shared this idea  · 
  12. 750 votes

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    An error occurred while saving the comment
    laura_villate commented  · 

    Hi Ksenia, thank you.

    Yes of course feel free to make contact and I will loop you in with our Distribution manager if required.

    Thanks
    Laura

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    laura_villate commented  · 

    Currently an employee need to have Admin rights to be able to push ARI to SM.
    This should be a privilege in itself that we can assign to relevant staff members as you might not want your employee(s) in your Distribution/Rates team to have PMS full admin rights.

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    laura_villate commented  · 

    There already are multiple tickets in this forum around the need to have the ability to pull an employee report, which also would need to outline the employees privileges. This should be a given.

    In addition to this, an active user report would also help to mitigate the potential risk for misuse of terminated staff accounts. Outlining the employee's last login would help with this.
    The report would also need to outline whether employees have 2FA enabled or not.
    Having all info available within the one report would be the best outcome:
    -List of employees who have access to the PMS
    -Their privileges in the PMS
    -Their last login
    -The 2FA enabling

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    laura_villate commented  · 

    Anyone who has the privilege to "create reservation" automatically has the privilege to use the House Use functionality. This should not be the case as only managers should have the right to take rooms out of inventory and stop-sell. (Same principle than for OOO, which is an entirely separate privilege)

    laura_villate supported this idea  · 
  13. 14 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    laura_villate commented  · 

    The settings manually added to the demo site (those N/A on the excel workbook) don't replicate onto the production environment - Hence, all need to be re-entered manually which is time consuming and essentially completely doubling up. When production environment is released, it would be great that all settings pre setup on the Demo site are replicated

    laura_villate supported this idea  · 
  14. 12 votes

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    laura_villate supported this idea  · 
  15. 24 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    laura_villate commented  · 

    At the moment, only the "superior emloyee" on the Employee section in the PMS can see everyone else, which makes no sense, even an employee with Admin rights, cannot see any other employees than the ones 'under' himself/herself.
    Anyone with Admin rights should be able to access all employees who have access on the PMS. This is critical for audit purpose, ensuring all staffs have the correct privileges assigned, 2FA enabled etc. There is no reason why just the one employee should be able to see everyone else, we can't rely on that, everyone with Admin rights should have the same level of access.

    laura_villate supported this idea  · 
  16. 7 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    laura_villate shared this idea  · 
  17. 27 votes

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    laura_villate supported this idea  · 
  18. 21 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    laura_villate shared this idea  · 
  19. 24 votes

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    laura_villate supported this idea  · 
  20. 119 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    laura_villate supported this idea  · 
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