For example, if someone selects to check-in on a Saturday for a two night stay, the system should automatically know that the Friday before no longer adheres to the two-night minimum and should allow that specific Friday to sell as a one-night stay.

Right now, you have to manually go in and override the current restrictions for ever single date that this has happened to. The algorithm should be smart enough to know when you can sell a one night stay. Without this, you could potentially be losing out on critical revenue.

Hi everyone,
absolutely with you on this and hope it will be implemented too soon.
Our work-around is a non-refundable and flexible duplicate rate with no restrictions that the front desk can use in those cases. Works quite easy. Maybe this can help in the meantime? Kind Regards, Anja

The work around for this is crazy making and makes us want to move to a new system. We MUST have the ability to override a 2 night minimum for one reservation. Especially when there's one night open sandwiched between a check-out and a check-in. It's unbelievable that this isn't available.

Overriding restrictions should be a basic feature. Currently we utilize a 24h advance window, so our housekeeping team has time to react to bookings made by guests online. This shouldn't restrict reception from making a reservation for a walk-in guest. This has never been an issue with other systems. There should be different restrictions for customer portal and staff.

Is there any updates on this? :D

Hi Djael Evers,
until Mews has dealt with the issue(hopefully soon), you may be better off with this trick.
If we have difficulties with the minimum stay, we first book for the longer period and then change the reservation to the desired date. This way there is no restriction from Mews.
It's not nice, but you don't have to deal with the restrictions.

Any update? Im dealing with this myself and its very frustrating. I have to make a reservation with the fear someone else books, make the reservation with the speed of lightning and put my strategies Back in place ( correctly). I want to be able to override for special requests or vips without adjusting my strategies!!!

THIS IS SO SO SO SO SO SO SO SO CRITICAL TO OUR BUSINESS WE NEED THIS IMPLEMENTED AS SOON AS POSSIBLE!!!!!! We are a small, unique, world famous and very small bed & breakfast with a limited space. Because of this, we have multiple restrictions in place. It is an absolute headache to approve a single night stay instead of our normal 2-night minimum. We have had to create hundreds of restrictions in the Mews booking engine just to accommodate 2 booking rules that we have in place. None of us have ever worked with any type of management software in any workplace where employees or at least managers do not have the power to override the rules of the system. It's mind blowing how any hotel can operate with a system that doesn't even give the General Manager the power to override the booking rules that any overnight guest must follow. This inflexibility creates a stoppage for our business and loses us a lot of revenue. If we had known that this wouldn't be an option we may have gone in another direction because an override capability is ESSENTIAL for us to operate and generate maximum revenue.

Hello
It's been over a year since you've started working on this feature
Is there an update regarding the release date?
It is very laborious and complicated to open gaps in the calender when there active restrictions or to make exceptions for VIP guest
Thank you!

It is vital that we have the option to open up a particular room/room space for one night sale on our website, so that when bookings leave one night unsold, between two bookings, the room can be made available for sale.

This is a key feature missing - what a pain to disable restrictions everytime I need to book something I don't want available to the general public.

This is a must have. We canno't have the front desk staff make temporary restrictions changes to accomodate particular guess while they do not have the knowledge and the Mews access rights required to do so. This should not be a part of their job but they should be able to make reservations bypassing the restrictions if a specific situation require them to do so. For instance, in our case, there is a 24h+ booking window restriction. But if a customer physically show up on site and we have the capacity to accept them, the front desk staff is unable to do so. They need to send a request to our IT team to change the restrictions temporarily etc.

It is not critical, but it is more than important!

Often we would like to block certain dates for bookings online.
For example, check-out on a sunday is not allowed in our properties.
But when we receive a request from a VIP guest, we're not going to tell them no.

Currently the only way to get that reservation in the system is to delete the restrictions, make the reservation, and then set the restrictions again. This is time consuming, and prone to human errors.

It would be great to have to option to 'override restrictions' for a single booking in the new reservation window. And maybe give this permission only to front of house manager or higher level staff.

This would be a great extra feature and save a lot of time when booking.

Yes!

Please consider this idea. It is very time consuming to have to remove and place back on the restriction, ESPECIALLY when simply checking a rate without needing to actually book it. It is also a risk to possibly miss putting the restriction back on.

The only workaround we have found is as follows:
If restriction for 2night min stay, we book the room for 2 nights, then adjust to 1 night to allow the rate to be booked.
It would be much better to be able to see WHO made the decision (action log) to override the rate.

yes please!

it should always be possible to override as a manager...