Settings and activity

16 results found

1. Allow to select multiple rooms when creating a new 'out of order block'

   145 votes

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   11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Giacomo Solazzo supported this idea  ·  January 20, 2023

2. Maximum room bookable at one time

   59 votes

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   17 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Giacomo Solazzo supported this idea  ·  January 20, 2023
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   Giacomo Solazzo commented  ·  April 21, 2022  ·  Edit…  ·  Delete…

   This is a CRITICAL improvement Mews has to make, especially for smaller properties. We simply cannot have a group reservation who could book the entire hotel at a given date. This also prevents us from doing any yield management.
   We look forward to your quick action on this issue.
   Thank you

   Save Submitting...

3. Search for overbookings

   487 votes

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   15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

   Review of Mews Search starting and in exploration phase

   Giacomo Solazzo supported this idea  ·  January 11, 2023

4. améliorer le black list

   12 votes

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   3 comments  ·  Mews Operations (PMS) » Other  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Giacomo Solazzo supported this idea  ·  January 11, 2023

5. VAT level to be modified on depended rates

   11 votes

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   idea to upvote  ·  0 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   Giacomo Solazzo supported this idea  ·  May 14, 2022

6. Undo booking cancellation

   823 votes

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   53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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   released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

   Hi Everyone,

   
   

   Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

   
   

   *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

   
   

   More information can be found in this release note. 

   
   

   To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

   
   

   Warmest regards,

   Nienke 

   Giacomo Solazzo supported this idea  ·  May 07, 2022

7. Do not display future reservations in billing screen

   92 votes

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   4 comments  ·  Billing & Accounting  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello Mewsers,

   We are very happy to inform you that we have released the new group billing screen!

   On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

   Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

   Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

   For more information and links to the guide, visit:

   http://go.mews.com/groupBilling

   Giacomo Solazzo supported this idea  ·  April 27, 2022

8. Cancel products for group reservations

   215 votes

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   idea to upvote  ·  10 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   Giacomo Solazzo supported this idea  ·  April 27, 2022

9. Split stay products per night

   220 votes

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   5 comments  ·  Taxes  ·  Delete…  ·  Admin →
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   released  ·  Allison Chihak responded

   Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

   How do you like the feature so far and do you have any ideas for the future?

   Giacomo Solazzo supported this idea  ·  April 27, 2022

10. multiple selections (in rate, base rate, rate group) in restriction conditions set-up

    337 votes

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    released  ·  33 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    Giacomo Solazzo supported this idea  ·  April 27, 2022

11. Split future reservations

    406 votes

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    idea to upvote  ·  26 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Giacomo Solazzo supported this idea  ·  April 27, 2022

12. Customizable Invoices

    96 votes

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    idea to upvote  ·  6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    Giacomo Solazzo supported this idea  ·  April 21, 2022

13. new billing

    92 votes

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    8 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

    https://vimeo.com/manage/307670879

    Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

    To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

    https://help.mews.com/en/articles/4529072-get-to-know-group-billing

    Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

    Unpaid / Unassigned items

    The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

    Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

    Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

    You can learn more about unassigned items in both the individual and group billing learning paths linked above.

    Moving bill items

    Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

    If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

    https://vimeo.com/485552498

    Cancelling and rebates

    Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

    What’s next for billing?

    Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

    As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

    https://www.mews.li/app/release-notes

    If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by… more

    Giacomo Solazzo supported this idea  ·  April 21, 2022

14. Add a remove/delete option for the items you add in the billing section.

    185 votes

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    4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    on the roadmap  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this screen you will be able to remove items that have accidentally been added to a bill.

    We are currently working on the ability to automatically post negative charges (rebates) with a single click.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Keep an eye on our release notes page for more!

    https://releases.mews.com/

    Giacomo Solazzo supported this idea  ·  April 21, 2022

15. Send invoice directly to company profile

    390 votes

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    27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

    Giacomo Solazzo supported this idea  ·  April 21, 2022

16. Customized Bills & Invoices

    245 votes

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    idea to upvote  ·  35 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    Giacomo Solazzo supported this idea  ·  April 21, 2022