282 results found
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Planning alert for important dates
Could we have the possibility of coloring certain dates of the Mews calendar / planning of the establishment in order to reference the important dates of the year (events, holidays, vacations...). With, if possible, the possibility of adding a text when you pass the cursor over the date in question.
For example :
- Put the date of July 14 in green with the text "Holiday: French National Day"
- Put in red January 10 with the text "congress".77 votesHello from the Mews product team,
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Tasks for additional products purchased during reservation to be made for the Reception department
Once a guest purchases an additional product (wine, airport transfer etc.) along with making a room reservation, the Reservations department gets an automatic task.
As the Front Desk is the department taking care of organising this, it would be useful if you could choose to which department these tasks get assigned to.3 votesHello from the Mews product team,
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Out of Order rooms not deducted from room inventory when calculating the Occupancy rate
It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
Thank you4 votes -
long stay
Section to enter arrival date and then number of nights for long stays. Instead of working out what 31 nights would be for example and using the calendar. This would then display a list of rooms availble for the number of nights entered.
1 vote -
pricing button
Pricing button on timeline that displays prices and packages available on that date instead of clicking through the + sign.
1 vote -
Can't "unallocate" a provisional booking?
We are trying to remove the unit number from a provisional booking but don't seem to be able to do so. this is something you are able to do with a confirmed booking. any chance this feature can be enabled for optional bookings too?
thanks4 votes -
Automatic Segmentation by Rate
Currently, all users must manually add segments to every reservation.
I like to request to use the segments that are stored in every rate.13 votes -
Firmenname im Reservierungsüberblick
Es wäre schön, wenn im Reservierungsüberblick auch die Firma des Gastes aufgezeigt werden könnte. Auf diese Weise sieht man auf einen Blick, welche Anreisen/Abreisen/Bleiben zusammen gehören.
3 votes -
Have a separate cancellation policy for group reservations where multiple rooms are concerned.
Currently, if a reservation is for multiple rooms, the cancellation policy remains the same as that of the rate group for which they were booked. It would be better, and easier to mitigate the risk of losing of a multi-room reservation, if there was an option of another cancellation policy being available once a minimum number of rooms have been reserved. This would allow us to change the cancellation period, meaning that they have to provide us with more notice of cancellation.
1 vote -
1 vote
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occupancy
Rate/ Extra occupancy adjustment
Currently: fixed $ amount per additional occupant
Suggested: Enable % adjustment1 vote -
Simplify reservation screen
Reservation screen has multiple tabs - billing, payments, dashboard, profile. It takes a lot of steps to find all information and it doesn't sit in one place. Simplify getting around the reservation with all the details.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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locking the rate
It would be useful to be able to lock the rate of a reservation when making price agreements for a one-time booking, just like you are able to lock the booking to a specific roomnumber. Now, when you or a colleague makes any changes to the reservation, you have the risk of changing the rate.
3 votes -
reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
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Changing room numbers with house use rooms
Now when booking in a house use room it is set to one specific room.
Could it be possible to make a house use room behave as a "regular" reservation in which changing and locking rooms would be possible?18 votesHello from the Mews product team,
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Spelled out Months or advanced date formatting
I would like to see MMM-DD-YY or DD-MMM-YY formatting.
My staff is international and gets confused!
Jul-06-2023
06 Jul 2023vs.
06/07/23
07/06/23Thoughts?
2 votes -
Notifications are sent to the mobile app
Notifications 🔔 should be sent to the mobile app. This is where we need to be alerted for up-to-the-minute items!
1 vote -
Overbooking
In case there are locked bookings, an overbooking should NOT be possible.
Means I have 2 reservations, both locked. A new reservation could take place, if these locked reservations are swapped.
But this can cause trouble.16 votes -
Availability report to show correct details
In the availability report, the colomn on the left with the roomtypes, should always show the total number of rooms that you have of this roomtype.
Indepent if a room is OOO or not. Rooms OOO should be treathed as occupied, ie. only affecting the availability per day in the rest of the columns.2 votes -
Selecting individual colors for reservations
It would be an awesome feature, if you could individually select the color of a reservation in the timeline - that would make an overview much easier.
For example: Two rooms are booked from the same customer. Therefore you can select a specific color for both reservations. Then you can easily recognise bookings in the timeline, that belong together.
61 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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