282 results found
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Send out a payment request to a custom email address.
Send out a payment request to a custom email address.
It'd be great if you could let us send payment requests to emails other than the one attached to the profile of the reservation itself.
1 vote -
Confirmation for optional Reservations
There should be a confirmation notice for when a guest confirms an optional reservation.
For large hotels or companies it is just not efficient to just check regularly. So for me a simple solution would be to have a confirmation notice just like with reservations done through the booking engine.
2 votes -
Downgrades not syncing properly with OTAs linked with the direct interfaces
Customer X has booked room category #1. If I manually upgrade him (drag and drop) to a higher category, say #2, then the OTA's availabilities will be updated to reflect this upgrade. Then, If I manually downgrade X in his original requested category the OTA'a availabilities will be once more updated and revert to their original state. However, if X is downgraded not by manual drag and drop but by being "bumped" into his original category through the dragging and dropping of another customer Y onto X's room, then the new availabilities resulting from this bumped downgrade will not be…
1 vote -
Allow inquired reservations to auto release by system
There is a setting in the system to instruct optional and inquired reservations to auto release. To operate a waitlist it would be better to split this instruction so that inquired bookings auto release and optional reservations don't auto release.
1 vote -
Datas by booking
Gender / Nationality / Date of birth by booking
Could we make madatory for a guest who is booking to fill his Gender / Nationality / Date of birth as well ? Right now he only has to fill his last name, email and phone number.
We have an all-female-dorm and some men keep booking it for some reasons. Gender with "Woman / Man / Non binary (or diverse?) at the moment of booking could really help us. As it is mandatory for us to have the nationality of the guest as well as his birth date, those could be…
1 vote -
Remove Products when changing packaged rate
When products are added because of a package, thus added through a product rule with a rate or rate group as condition, when changing that Rate also the products should be removed.
12 votes -
steuerungsregel
Beim Anlegen einer Steuerungsregel, wäre es cool, wenn man direkt auch ein festes verknüpftest Profil zusätzlich zum Verantwortlichen auswählen kann, welches der Abrechnung hinzugefügt wird. Safe clicks.
2 votes -
Open End-Stay Date
Residents can book their stay with an open end date. Guests are staying for more than 1 year at the same property and instead of offering them an end date and another guest can book the same room, they would like to book it for one guest only.
2 votes -
Group reservations - Change the name of the owner in one click for all rooms
It would be great if it is possible to change the owner of the group reservation in one time/ click of all rooms connected to the group reservation.
At the moment it's only possible to change this per room, instead of all rooms in one.
It would be great if it could be done the same way as that you can change the booker of the reservation.
This would make it a lot easier for us when the contact person of the group reservation changes.1 vote -
Send confirmation email to company
Very often the touroperator/agency have a common email they use for bookings. It should be possible to eighter register the same email on several persons, or choose company email to confirm booking,
12 votes -
Create reservations from dashboard
Be able to create bookings from dashboard and extending or shortening the stay of a booking.
12 votes -
Receive booking modifications
It would be helpful to receive email notifications if a OTA booking has been modified. We have direct integrations for Booking.com and Expedia but do not receive any sort of modification if a booking is modified.
We have previously requested this feature via a support ticket but were told this would not be considered but I'm sure other hoteliers would find this helpful - particularly as some upgrades have not been modified via Mews.1 vote -
Make new "last minute" arrivals arriving today more visible on the arrivals list?
Can you make new "last minute" arrivals for today more visible on the arrivals list?
- Arrivals made between yesterday 00:00 and today are not easy to see unless you check the reservation report, which is not user friendly in a fast pace environment.
- Can they be marked in the system with a symbol or color or notification (or in any other way) for us to be notified on the day?
16 votes -
Create an export for picked-up reservations in an availability block
With the option for the guest names
2 votes -
Personenzahlen Tagesweise Anpassen
Es wäre hilfreich wenn Sich die Personenanzahl Tagesweise individuell anpassen lassen würde. Somit ist gegeben, dass die Personenanzahl im Haus immer Stimmt und Produkte sich automatisch anpassen. Gerade bei Kurabgabe und Frühstück ist dies entscheiden.
17 votes -
Show departments in the task list
The relevant department is currently not displayed in the task list within the reservation. So if I want to know who the task is written for, I have to open it individually.
It would be nicer if there was a column for the department in the overview.20 votesHello from the Mews product team,
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Company owned reservations
Make company owned reservations possible.
It will allow to manage corporate clients more effectively by associating company profiles with reservations.
Provide a comprehensive view of all bookings associated with a corporate account. As well highly useful for hotels that offer coworking spaces, where companies own a office space.23 votes -
"commande ajoutée"
Bonjour il faudrait que l'on puisse customiser l'e-mail "commande ajoutée" afin de pouvoir faire figurer les conditions d'annulation du tarif au même titre qu'il est possible de le faire sur l'e-mail "confirmation de réservation" reçu par le client.
Merci2 votes -
Search MMP for a reservation number
If the client has MMMP active, they would like to be able to look up a reservation number and find then the property, as sometimes people call not knowing which hotel they are staying but giving you only the reservation number.
3 votes -
There should be a way in Mews to make it visible for how many people a room is currently set up.
There should be a way in Mews to make it visible for how many people a room is currently set up.
3 votes
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