Settings and activity

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1. Virtual Credit cards and automatic charging

   3 votes

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   1 comment  ·  Taxes  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hi everyone,

   Unfortunately, there’s no way for us to distinguish amounts as the only information we get is through Channel Manager notes which means that we cannot read the amount, that’s why I need to move this idea to “unlikely”. However, this doesn’t mean that we won’t keep a close look at VCCs & OTAs improvements.

   I was trying to find out the way that this can be avoided. As that tax is paid when the guest arrives, what I can suggest is to create a new product, per person per night. Under options of that product, you can tick the box “exclude price from offer”, then create a product rule. After that, you can go to the rate group that you’d offer the product and just under “extent” – products should be unticked. What will happen in this case is that the product will be added to the billing screen of the customer, and upon arrival, you may charge the guest for the tax.

   As you may have heard, we have just launched terminals that are integrated with Mews, which would be very helpful in this scenario. When a guest arrives at the hotel, upon check-in initiate transaction to terminal directly from Commander screen. I’m sending you a bit more details about them – https://www.mews.com/products/terminals

   Hope this can help out a bit. Thanks for the feedback and talk to you soon!

   Regards,
   Jovana

   Hi everyone,

   Unfortunately, there’s no way for us to distinguish amounts as the only information we get is through Channel Manager notes which means that we cannot read the amount, that’s why I need to move this idea to “unlikely”. However, this doesn’t mean that we won’t keep a close look at VCCs & OTAs improvements.

   I was trying to find out the way that this can be avoided. As that tax is paid when the guest arrives, what I can suggest is to create a new product, per person per night. Under options of that product, you can tick the box “exclude price from offer”, then create a product rule. After that, you can go to the rate group that you’d offer the product and just under “extent” – products should be unticked. What will happen in this case is that the product will be added to the billing… more

   Teri shared this idea  ·  Jun 5, 2020

2. create option to make nationality and telephone number mandatory fields on Distributor

   27 votes

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   3 comments  ·  Mews Booking Engine  ·  Delete…  ·  Admin →
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   released  ·  Jakub Brabec responded

   Hello,

   phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.

   Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?

   It is currently mandatory in Online check-in which is available for all of your guests.

   Jakub

   Teri supported this idea  ·  Jun 5, 2020