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  1. Disable Messaging

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    24 comments  ·  Guest Experience » Communications  ·  Admin →
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    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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    Jesse Dijkhuizen commented  · 

    We do not want to be force to use these messages in mews from customers. We are now forced to keep an eye on this channel and use mews for communications with customers. This de-centralizes our communication to multiple channels and causes more confusion and overhead and does not bring any value to us.

    We already have enough other channels where customers can reach us, we don't need more of them.

    Currently we can not disable the messages via mews, which means some customers keep using it instead of using our own channels.

    We want to be able to turn this off completely.

    Jesse Dijkhuizen supported this idea  ·