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  1. Disable Messaging

    48 votes

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    22 comments  ·  Guest Experience » Communications  ·  Admin →
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    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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    NaN commented  · 

    In multi-property setups, we are receiving messages from guests across both properties, even when the guest has a reservation at a different property. This is very confusing for the teams, as there is no way to track communication with the guest. It is not a valid communication channel between the hotel and the guest. It creates confusion for the team and leads to a poor experience for the guest.

    NaN supported this idea  ·