Settings and activity

  1. 792 votes

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    50 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    lodge supported this idea  · 
  2. 26 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    lodge commented  · 

    For us it that is because the timeline is the screen you leave open 99% of the day and use to navigate to everything else, so its the best place to get information at a quick glance. We spend about 0% of the time with the dashboard open.

    A report is a few extra clicks away from being generated, its not even quicker than going into a reservation manually from the timeline. You could leave a report open in one window and the timeline open in another window to save time, but it would still be annoying trying to compare the two windows especially if you are in a rush. Plus the staff also have to remember check the report, rather than simply being reminded of the payment status just by looking right at the timeline which they are doing anyway.

    Also - we have lots of long termers in reservations that are always checked in and simply being extended, it would be easier to tell which ones are behind on rent with a payment status dot like that on the timeline so you can quickly yell out to them if they are walking past. At the moment we are finding its pretty easy to lose track of the long termers.
    Life would be much easier if the timeline had a payment status dot feature :)

    lodge supported this idea  · 
  3. 8 votes

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    1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Emmeran,

    It is currently possible to split a reservation during a guests stay.

    You can perform this action by opening a reservation → selecting the “properties” tab. In the section “Split reservation”, select the date and time that the guest will begin their stay in the new room.

    Once you’ve select “Ok”, you will be able to view two reservations for the guest. The current reservation will be labelled “Checked in”, and the reservation for a future date will be labelled “Future”.

    From here you can move the either reservation to a desired space.

    You can find more information on the steps mentioned above in the Mews guide:

    https://intercom.help/mews-systems/en/articles/4245552-split-a-reservation

    Should you have any questions related to splitting reservations, our customer care team will be happy to assist you.

    lodge supported this idea  · 
  4. 89 votes

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    2 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    lodge supported this idea  · 
  5. 64 votes

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    12 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

    lodge supported this idea  · 
  6. 1 vote

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    unlikely  ·  0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    lodge shared this idea  · 
  7. 345 votes

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    idea to upvote  ·  11 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    lodge commented  · 

    This Is just common sense

    Especially during peak season trying to make multiple reservations

    you can see where and when the guest is going. Also good for friends wanting to be in the same room.

  8. 65 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your comments and feedback regarding the billing screen.

    We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

    The new billing screen has 2 main views, group billing and individual billing.

    From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

    The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

    To learn more about the new group billing screen, please click on the link…

    lodge supported this idea  · 
  9. 91 votes

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    8 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

    lodge supported this idea  · 
  10. 125 votes

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    6 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

    lodge supported this idea  · 
  11. 204 votes

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    lodge supported this idea  · 
  12. 122 votes

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    18 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

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    lodge commented  · 

    Yes Very Difficult to read
    Needs More Colour