Settings and activity

  1. 62 votes

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    1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    David Issel supported this idea  · 
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    David Issel commented  · 

    At AutoCamp we would actually like to see this report available for any specified reporting period. In addition to using this for staff planning we use it to plan for heavy F&B sales and inventory ordering. The information contained here is critical to operations and there is nowhere else in the system to see this except for the 7-day period on the home page.

  2. 58 votes

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    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback, we have updated this feature as one to be upvoted.

    Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.

    David Issel supported this idea  · 
  3. 68 votes

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    5 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thanks for the feedback.

    The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

    But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

    Many thanks,
    Jovana

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    David Issel commented  · 

    Currently pre-authorizations stay in place for a full 7 days after check out, unless a front desk agent manually cancels it after check out. For many guests this credit hold can be problematic. We would like to see the system release the pre-authorizations automatically after check out.

    David Issel supported this idea  ·