Settings and activity
12 results found
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342 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
mko
supported this idea
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86 votes
Hello from the Mews product team. We are pleased to let you know that your hotel logo now appears in the Guest Portal.
mko
supported this idea
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161 votesmko
supported this idea
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
mko
supported this idea
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117 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Now you can actually see all the preview of emails within the customization of emails.
mko
supported this idea
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724 votes
An error occurred while saving the comment An error occurred while saving the comment mko
commented
That would be important for us as well. We would like to see the content of the automatically delivered emails. It happens occasionally that customers are asking us something regarding the mails that are send from Mews. The only thing we can do then is to ask the customer to forward us the email which makes us look a little unprofessional. So please add an option to have a look at the sent emails.
mko
supported this idea
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17 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are very interested in hearing which fields you would like to see added to the profiles. But we are keen on keeping a consistency between our customers.
An error occurred while saving the comment mko
commented
We would like to set flags, such as "Further processing of data allowed" which we can then read out via the API.
We would also like to be able to register for certain newsletters. We offer several newsletters, for private trips, for business trips and also for conference customers. We would like to store in the guest profile in Mews which customer has subscribed to which newsletter. We always ask at checkout if customers want to subscribe to newsletters. Unfortunately, it is difficult to have the necessary information available at checkout if it cannot be displayed directly in Mews.
Mews should be our central guest database. Unfortunately, we cannot store all data that is of interest to us in a structured and machine-readable format.
An error occurred while saving the comment mko
commented
We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.
mko
shared this idea
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9 votesmko
supported this idea
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220 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
mko
supported this idea
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89 votes
Hi Mewsers!
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
AnetaAn error occurred while saving the comment mko
commented
At the moment it is not possible to process the 48 hours before arrival mail. This can be read in the Mews documentation and was confirmed by the support.
However, this mail would be the most important message for us to customize.mko
supported this idea
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21 votes
Hi.
Our team is looking to make sure that the rate of Online checkin will be maximal. Allready we did few experiments and we will continue to improve this even further.
mko
supported this idea
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153 votesmko
supported this idea
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I think this idea could be merged with this one: https://feedback.mews.com/forums/918232-commander-pms/suggestions/38735692-e-mail-log-in-profile-reservation