Email Template Scheduling
It would be great if we could choose the scheduling of the templates to the times we want. For example, Before Start email is 2 days in advance and we would like to have it 5 days in advance.
At the moment this is set up by MEWS and can not be changed!
Bojana Karalic
shared this idea
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Nikolas Hall - N. HALL Consulting
commented
Mews’ automated templates are indeed a valuable tool for properties, as they allow for streamlined communication that aligns with the aesthetic and visual content strategy of the brand. While Mews currently predefines the sending times, it would enhance operational flexibility if properties could adjust these timings to better fit their unique schedules and operational standards.
Customizable sending times could ensure that guest communications are perfectly timed, whether to improve check-in flow, maximize guest engagement during their stay, or optimize follow-up interactions. This adjustment could also help properties maintain consistent branding and offer a seamless experience that fits into their own planning rhythm.
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i-HS Team
commented
The client would like to have a 5-days before arrival mail template. Would