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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

  • Booking engine
  • Communications
  • Digital and physical keys
  • Guest portal
  • Guest profile
  • Kiosk
  • Loyalty
  • Other

Guest Experience

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3 results found

  1. display key cut actions

    I want the action of the key creation to display in the action log; this gives us the possibility of when and by who keys were cut for a specific reservation.

    4 votes

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    idea to upvote  ·  2 comments  ·  Digital and physical keys  ·  Admin →
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  2. Mews Digital Key Kiosk

    To enable Mews Digital Keys onsite through the Mews Kiosk. Expansion of Digital Key not only through Guest Portal online check in functionality but also onsite at Kiosk.

    2 votes

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    idea to upvote  ·  0 comments  ·  Digital and physical keys  ·  Admin →
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  3. Miditec Key integration

    Mitidec key integration

    1 vote

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    1 comment  ·  Digital and physical keys  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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