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  1. 362 votes

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    Jordi Casals supported this idea  · 
  2. 28 votes

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    Jordi Casals supported this idea  · 
  3. 148 votes

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.


    Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY


    Thank you again for sharing your idea!

    Jordi Casals supported this idea  · 
  4. 17 votes

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    Hello Mewsers!

    Thank you for your continued feedback and suggestions.

    We are happy to inform you that tentative, or as we’ve called them “Inquired” reservations are available in Mews Commander.

    You can create reservations with the Inquired state from the third step of the new reservations screen by selecting the “Status” dropdown and clicking “Inquiry”.

    Inquired reservations do not take spaces out of inventory, you can, however update the status of the reservations to either optional, confirmed or cancelled. Updating the status of a reservation to confirmed or optional will assign a room for your chosen reservation.

    In addition to the above inquired reservations can also be created with a release date.

    Feel free to give this feature a try and let us know what you think.

    Kind regards,
    Mews Product team

    Jordi Casals supported this idea  · 
  5. 36 votes

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    Jordi Casals supported this idea  · 
  6. 106 votes

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    An error occurred while saving the comment
    Jordi Casals commented  · 

    Would be great to add this functionality, and to be able to decide when this alert could be popped-up.
    - Example: envelop to give to the guest.
    - And hotel can decide to be shown only whe you click on "check in".

    Jordi Casals supported this idea  · 
  7. 89 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Jordi Casals supported this idea  · 
  8. 34 votes

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    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

    Jordi Casals supported this idea  · 
  9. 27 votes

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    unlikely  ·  Mews Product Team responded

    The optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.

    Jordi Casals supported this idea  · 
  10. 47 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Jordi Casals supported this idea  · 
  11. 89 votes

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    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

    Jordi Casals supported this idea  · 
  12. 132 votes

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    Hello Mewsers,

    We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.

    In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.

    Jordi Casals supported this idea  · 
  13. 67 votes

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    Jordi Casals supported this idea  · 
  14. 220 votes

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    Jordi Casals supported this idea  · 
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    Jordi Casals commented  · 

    The profiles categories that are right now are useless for a property like ours. We would love to have more categories hardcoded, or to be able to create new categories like for example: honeymooners, influencers... and also to have this categories more visible than a small "icon" next to the name on the profile page.

  15. 96 votes

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    Jordi Casals supported this idea  · 
  16. 52 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Jordi Casals supported this idea  · 
  17. 247 votes

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    Jordi Casals supported this idea  · 
  18. 70 votes

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    Jordi Casals supported this idea  · 
  19. 82 votes

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    Jordi Casals supported this idea  · 
  20. 289 votes

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    Jordi Casals supported this idea  · 
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