Settings and activity
18 results found
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18 votes
Hello,
we are happy to announce that the check-in on the kiosk is now possible. Your guests can check in and pay immediately via Mews terminals without stopping at the reception. One step closer towards the contact-free experience!
To learn more about Mews Terminals, please, navigate to https://www.mews.com/products/terminals.
Best regards,
Martin Kucera
Product manager
Mews.com
anais
shared this idea
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15 votes
We have introduced such functionality in our Co-Operator mode of Operator. Interested in it? Let me know. Vojta from Mews
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
An error occurred while saving the comment anais
supported this idea
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110 votesanais
supported this idea
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37 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
An error occurred while saving the comment anais
commented
When a CC is entered manually by the hotel, Mews automatically send an email to the client saying that there is no CC to his profile, so as to check if it really is his CC. This causes misunderstanding with our clients. This email should be optional.
anais
supported this idea
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34 votes
This idea already exists in the system. Based on review of customer’s account, we have made a change. Many thanks for coming and hope to hear from you again!
An error occurred while saving the comment anais
commented
Absolutely indispensable !
anais
supported this idea
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724 votesanais
supported this idea
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49 votes
Hello Mewsers!
We would like to inform you, that your request has been fulfilled.
Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.
Kind regards,
Your Mews Product Teamanais
supported this idea
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154 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
Anetaanais
supported this idea
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510 votesanais
supported this idea
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166 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
anais
supported this idea
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31 votesanais
supported this idea
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171 votes
Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.
We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757
For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
Anetaanais
supported this idea
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22 votesanais
supported this idea
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171 votesanais
supported this idea
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342 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
anais
supported this idea
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202 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.
We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.
Thank you again for sharing your idea!
Have a great day,
Anetaanais
supported this idea
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35 votesanais
supported this idea
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Front desk should be able to decide what is said in the emails sent to the guest, this feature is major !!!