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  1. 28 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Steve supported this idea  · 
  2. 25 votes

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    Steve supported this idea  · 
  3. 144 votes

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    Steve supported this idea  · 
  4. 51 votes

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    Steve supported this idea  · 
  5. 69 votes

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    3 comments  ·  Payments » Other  ·  Admin →
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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Steve supported this idea  · 
  6. 20 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Steve supported this idea  · 
  7. 58 votes

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    Steve supported this idea  · 
  8. 63 votes

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    Steve supported this idea  · 
  9. 121 votes

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    Steve supported this idea  · 
  10. 16 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Steve supported this idea  · 
    An error occurred while saving the comment
    Steve commented  · 

    We have many rooms OOO for a longer period of time due to *&^%$#@! Corona (not because of maintenance or anything else).
    We basically closed a floor to save costs.

    These rooms are not bookable but would like to see these OOO rooms calculated in (a separate) occupancy percentage to show what we sold, based on all rooms in the hotel

    Example August:

    Total rooms in hotel: 1302
    Available rooms: 1111
    Occupied rooms: 498
    OOO room: 191
    Occupancy on manager report (498/1111) = 45%
    Occupancy including the OOO rooms (498/1302) = 38% -->> This is what I’m looking for as well.

    At the end of the day, this is the percentage of rooms sold of the total inventory.
    Imho both percentages are important, especially these days

    An error occurred while saving the comment
    Steve commented  · 

    Would like to see OOO rooms calculated in the occupancy number.

  11. 119 votes

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    Steve supported this idea  · 
  12. 118 votes

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    Steve supported this idea  · 
  13. 62 votes

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    Steve supported this idea  · 
  14. 131 votes

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    Steve supported this idea  · 
  15. 91 votes

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    Steve supported this idea  · 
  16. 38 votes

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    Steve supported this idea  · 
  17. 184 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Steve supported this idea  · 
  18. 506 votes

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    Hey Mewsers,


    Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!


    If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!


    If you would like to take part of the Beta, please join the conversation via the Community post here.


    Yours,

    Ettore Zotarelli

    Senior Product Manager - AI & guest Communications

    Steve supported this idea  · 
  19. 42 votes

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    Steve shared this idea  · 
  20. 557 votes

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    Steve supported this idea  · 
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