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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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117 results found

  1. Have the production printer printing 2 or more tickets instead of one.

    Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    1 vote
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  2. Have the possibility to automatically switch the Outlet depending on business hours

    Currently there is a field "Business hours" in the Outlet definition. Why not enhancing this field to enter Outlet start and end times, and automatically open and close outlets depending on business hours.

    1 vote
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  3. Information beforehand when system updates.

    It would be useful to have some beforehand notice about when the system automatically updates. We can not have this happen during the lunch rush.

    1 vote
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  4. Rabatt auf einzelne Produkte

    Einen Rabatt auf ein einzelnes Produkt hinzuzufügen ist mit der Funktion "Rabatt" nicht möglich. Jedes Mal das Produkt zu bearbeiten um einen Rabatt hinzuzufügen ist sehr umständlich für unsere Servicemitarbeiter. Ich bitte daher um eine schnelle und eimfachere Handhabung für diesen Fall.

    1 vote
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  5. twee betaalterminals koppelen

    Wanneer je op betalen klikt, is er nu maar 1 mews betaal terminal zichtbaar. Ik heb begrepen dat er nu geen functie is om er twee te selecteren in dit betaalscherm (naast cash, aanbieding verzenden, etc.) - dit lijkt een gemiste kans gezien vast meer bedrijven twee mews terminals gebruiken! ;)

    1 vote
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  6. Username ändern

    Ändern von Benutzenamen & Mail

    1 vote
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  7. Tamaño de letra y simbologia en las comandas

    Hemos implementado el programa hace unas semanas en nuestros hoteles y en todos estamos de acuerdo en que el tamaño de letra de las comandas es demasiado pequeño.
    Nuestra sugerencia es aumentar el tamaño de letra de los platos que aparecen en la comanda (la letra que sale antes de los platos se lee mejor).
    Y por otro lado, el simbolo "+" delante de cada modificador en algunos platos (como por ejemplo: los puntos de la carne) tiene un significado y puede llevar a errores durante un servicio. Proponemos utilizar otro simbolo que no tenga ningun tipo de significado en…

    1 vote
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  8. Bill Customization

    Please implement more granular customization options for bills. Specifically, there should be a way to account for the tax on restaurant items being sent by Lightspeed when the tax has already been applied. This is causing significant inconvenience for properties, as they are forced to manually remove the duplicate tax entries in Mews.

    Desired outcome:

    1. The total amount of the Lightspeed Bill to appear in MEWS as one product or line item that is not taxable.
    2. The Mews bill should only be showing taxes applied to Accommodation
    1 vote
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  9. Payment for the client via the RED QR-CODE in order to split the bill

    For both the customers and the servers, it would be ideal to offer a QR code that allows customers to place their orders directly from the table (without immediate payment). Then, whenever they wish (for example, at the end of the meal), they could also pay using the same QR code.

    This way, they wouldn’t need to wait for the bill. Additionally, if they are a group, they could easily split the bill as they see fit, without taking up the server’s time to process separate payments for everyone.

    Thanks

    1 vote
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  10. Rename Invoice Positions

    A function for renaming & summarizing individual items in the invoice as an example: The item “soup” comes from the Hypersoft POS system and I would like to call this "pumpkin soup".

    1 vote
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  11. Schichtverantwortung

    Alle anwesenden Mitarbeitenden müssen Ihre Schicht anmelden und abmelden können. Nicht nur eine Person. Anschliessend muss Umsatzquelle ausgewählt werden können und diese dann auch fix bestehen bleiben. (Dies bei verschiedenen Restaurants im Haus)

    1 vote
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  12. Doppelter Check Zimmernummer

    Bei Zimmerbuchung bevor der Gast unterschreiben muss, muss er noch einmal die Zimmernummer zur eingeben= doppelte Kontrolle.

    1 vote
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  13. Fonctionnalité

    Il serait impératif de mettre en place le système de réclame directement sur le produit. A l'heure actuelle il est nécessaire de créer un Bundle avec un produit pour lui attribuer une réclame par défaut. Pouvez vous mettre en place le système de réclame directement sur les produits, cela éviterait un bon nombre d'erreur et de doublons lors d'un service. Cela permet aussi de communiquer directement la bonne information à la cuisine.

    1 vote
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  14. Synchronisation et améliorations

    Bonjour, serait il possible de faire en sorte que lorsque une modification est réalisée sur le back office celle ci se synchronise automatiquement sur le POS. Il serait aussi super de pouvoir gérer les interfaces et le positionnement des articles directement via le back office pour que cela se mette en application sur le POS

    1 vote
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  15. Schichtverwaltung nur für Administratoren und Manager

    Wir hätten gerne eine Einstellung, dass wir bestimmten Personengruppen (Administratoren & Manager) den Zugang zur Schichtverwaltung geben können und den Kassierern nicht. Wir möchten nicht, dass Kassierer die Tagesumsätze aller Schichten sehen können und ebenfalls nicht, dass sie genau sehen können, was in der aktuellen Schicht für ein Umsatz generiert wurde.

    Shift Management only visible for admins and managers. We don´t want cashiers to see the shifts.

    1 vote
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  16. Sequence of the created table areas

    It would be nice if you could determine the order of the table areas yourself.
    The programming sequence is permanently defined here.

    1 vote
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  17. Viva Wallet

    To whom it may concern;

    We have been using Agent Cash / Bizzon POS Software for many, many years now. I realize comparatively speaking Croatia is an extremely small market compared to other countries. And your company is in essence pulling out of the Croatian market due to the inability to accept credit cards. But I think that your are pulling out of a possible market that you could conceivably dominate. That market is small business owners and trade entities. Croatia severely lacks good options for the aforementioned markets. Since we have been forced to explore other point of sale…

    1 vote
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  18. POS - Ideal Payment Method

    Amrath Hotels asked for support of Ideal payments both on terminals and online payments (POS Digital Ordering). Ideal has wide adoption in Netherlands, and it is expected to be required for any subsequent prospect.

    1 vote
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    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Print the name of the point of sales on the shift management report

    Why is the name of the point of sales not appearing on the shift management report? When you create a shift management report, you can choose to create a report for the current point of sale, or for all points of sale. If you select the current point of sale, the name of the point of sale should appear on the printed report. Otherwise it will be very difficult to identify to which point of sale the printed ticket belongs.

    1 vote
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  20. Voucher - Note

    Hi Siva,
    Please see below images as previously discussed.
    When we process a discount a section comes up asking for a description e.g. member discount.
    Could you please request Bizzon to add this same option when we try to process a Crazy Golf Voucher, GolfNow, Stay and Play. It will make it much more user friendly.
    This same option would be extremely beneficial as well when finalising a transaction for and vouchers or member credit account so we can add the voucher number in at end of transaction.
    Hope this make sense, if not please see me direct and I…

    1 vote
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