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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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102 results found

  1. Tasks

    It would be great to have the check-in and check-out dates in the "Reservation" part when you look at tasks together with the "Stay /Confirmation number/Room category/Room number"

    6 votes

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    2 comments  ·  Other  ·  Admin →
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  2. Add the possibility to choose a delivery slot on Digital Ordering, so that non-immediate deliveries can also be managed by Mews POS.
    Eg. A delivery for tomorrow evening, or for later the same day.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Make the Mews POS product available in Thailand

    5 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  4. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  5. This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Make Mews POS Available in Canada

    Customer was looking for a system that provides in house POS

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  7. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  8. Having a specific menu for each outlet and being able to access the dedicated menu when selecting a specific outlet.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Make it possible to choose and adjust the schedulded reports.

    4 votes

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  10. Actually when settle a POS bill on a Guest account in Mews, Mews POS-Bizzon show gthe Name of guest on screen. To make sure this is gthe right person who wkill be charge. When guest has signed on tghe screen, the bill is posted on his room account and a Pro-Format ticket is been provided for reception.
    Reception store the ticket in the folder of the guest, but can not really controlled the Name of the guest.
    And when you have 2 guest in a room who seperated bills, you can charge from the POS on the right folio on…

    4 votes

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  11. Send more granular data by sending each line item/product to Mews.

    4 votes

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  12. Connect to Microsoft Business Central (ERP)

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Mews POS product to be made available for any US based hotels.

    4 votes

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    on the roadmap  ·  0 comments  ·  Other  ·  Admin →
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  14. I will waiters keep forgetting to log off can you put a 15 second timer on the tablets which logs them off automatically?

    This will ensure the right is getting the credit for the order.

    3 votes

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  15. Different table plans for various areas or locations.
    The ability to link revenue centers to specific table plans.
    A streamlined process for staff to select the correct area or outlet.

    Linking revenue centers to specific table plans involves setting up distinct outlets and ensuring each outlet has a default revenue center. This setup simplifies operations for staff by automatically associating tables with the correct revenue center and outlet.

    The expectation is that staff will not need to manually change the revenue center, as it will be pre-configured based on the table layout they select. This approach minimizes errors, simplifies the…

    3 votes

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  16. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    3 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  17. Allow the waitstaff to see, on each table of the floor plan, the courses to follow. For example, in the case of a 3-course menu, it would display 1/3 if the table has only received the appetizer

    3 votes

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  18. The date of the task to be automatically the starting day of the stay.

    3 votes

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  19. Allow for specifying product offerings (menu) limited to specific outlet/revenue centre and specific meal period (timeslot).

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Enable employees to view recipes in the app, not just in the backoffice

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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