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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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117 results found

  1. Ability to adjust font size on kitchen order slips

    In our previous system, it was possible to adjust the font size on order slips. The current font size in the new system is too small, causing frequent issues in the kitchen.

    Typically, kitchen staff across all stations could easily read the slips, but this is no longer the case. The small font size is slowing down operations and increasing the risk of errors.

    We kindly request the ability to modify the font size on order slips to ensure smooth kitchen workflows. Your prompt assistance with this matter is greatly appreciated.

    6 votes
    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  2. Exchange from credit card to cash

    Possibility to exchange credit card to cash. If customer would like to get coins it would be nice to be able to charge credit card and then exchange it to cash.

    6 votes
    1 comment  ·  Other  ·  Admin →
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  3. POS - Automating Revenue Center allocation based on time of day or shift

    In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    6 votes
    0 comments  ·  Other  ·  Admin →
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  4. Being able to modify the number of "meals" on a non-detailed ticket

    This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    6 votes
    0 comments  ·  Other  ·  Admin →
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  5. Bizzon: Adding up individual articles on the final invoice

    It would be nice if in Bizzon the individual articles were added together on the final invoice and not individually. With large groups, it makes the invoice very confusing.

    6 votes
    1 comment  ·  Other  ·  Admin →
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  6. Tasks It would be great to have the check in and check out dates in the "Reservation" part when you look at tasks

    Tasks

    It would be great to have the check-in and check-out dates in the "Reservation" part when you look at tasks together with the "Stay /Confirmation number/Room category/Room number"

    6 votes
    2 comments  ·  Other  ·  Admin →
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  7. Add Delivery Capabilities to Mews POS

    Add the possibility to choose a delivery slot on Digital Ordering, so that non-immediate deliveries can also be managed by Mews POS.
    Eg. A delivery for tomorrow evening, or for later the same day.

    6 votes
    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  AdminKsenija Kordi (Product Manager, POS, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Include stay dates on product checklist

    I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    5 votes
    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  9. Need for Accumulated Listings in POS invoices

    A critical issue is that items are listed individually on both orders and invoices, instead of being accumulated. This makes the invoices unnecessarily long and difficult to process. We tend to have big events going on and the invoice is going to be more than 5 meters long. It is very unprofessional and we urge you to address this issue fast.

    5 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  10. Thailand POS

    Make the Mews POS product available in Thailand

    5 votes
    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  11. Make Mews POS Available in Canada

    Make Mews POS Available in Canada

    Customer was looking for a system that provides in house POS

    5 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  12. Products merging on invoice

    When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.

    4 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  13. Multiple "split bill"

    When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    4 votes
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  14. Display prices on kitchen receipts

    Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    4 votes
    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  15. Rounded Invoices and tips

    If you ad a % of tips or make a % of reductions, be able to rounded the invoice to the nearest 5 cents as in Switzerland with CHf the 1 cent is not existing to make 100% correct invoices

    4 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  16. Hierachy of Food Items

    Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes
    1 comment  ·  Other  ·  Admin →
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  17. Dedicated menus for specific outlets

    Having a specific menu for each outlet and being able to access the dedicated menu when selecting a specific outlet.

    4 votes
    0 comments  ·  Other  ·  Admin →
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  18. Reporting in Mews POS: Adjust Scheduled Reports

    Make it possible to choose and adjust the schedulded reports.

    4 votes
    0 comments  ·  Other  ·  Admin →
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  19. Adding GUEST Name on a POS bill settle on Guest room

    Actually when settle a POS bill on a Guest account in Mews, Mews POS-Bizzon show gthe Name of guest on screen. To make sure this is gthe right person who wkill be charge. When guest has signed on tghe screen, the bill is posted on his room account and a Pro-Format ticket is been provided for reception.
    Reception store the ticket in the folder of the guest, but can not really controlled the Name of the guest.
    And when you have 2 guest in a room who seperated bills, you can charge from the POS on the right folio on…

    4 votes
    0 comments  ·  Other  ·  Admin →
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  20. Mews POS: Send single line items/products to Mews PMS

    Send more granular data by sending each line item/product to Mews.

    4 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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