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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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117 results found

  1. When taking product report at the end of day it would be easier if you could set a default for items that need to be inventoried daily ie beers, alcohol and soft drinks. So you don't for example miss one and have to do it again.

    2 votes
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  2. When the Service team is cancelling a product from an order, the kitchen gets the information as " invalidate order" but the reason the service writes down, they don't see. It would help to add the reason to the ticket so there is less questions.

    2 votes
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  3. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    2 votes
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  4. With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    2 votes
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  5. Digital orders should not need to be accepted in the POS and should instead print directly to the assigned printer. We work in a light staffed operation and constantly monitoring a tablet for orders is not efficient. I print out that is clearly visible is much easier for our operation

    2 votes
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  6. Mews POS is not yet available in Sweden, whilst there is an increasing demand for this.

    2 votes
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  7. POS not being available on iOS is a big blocker for some prospects - majority of employees use iPhones or iPads a

    2 votes
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  8. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes
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  9. 2 votes
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  10. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes
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  11. Remove the Appendix "Please keep this for your records" or in German "Bitte bewahre dies für deine Unterlagen auf". Problem is that in Germany and many other countries there is a formal way of speaking to people.

    In our case we use formal for all communication with our guests but this text isn't translated that way. That may be off-putting or probably even offensive for some. Because this note is added right at the footer field anyone could just add that to the footer text field in any way he like (formal or not).

    2 votes
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  12. Possibility to import product inventory to Mews POS and send product inventory from Mews POS to partners

    2 votes
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  13. The layouts of the bills and orders only gives you the option to add a log. You should be able to efine the layout beter, eg Define header and what you see, define footer, etc

    2 votes
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  14. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes
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  15. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes
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  16. Make it possible for even more payment methods, especially country-specific ones, to be implemented in MEWS Terminal and Payment. E.g. Rekakarten, Lunchcheck, Twint (Switzerland-specific)

    2 votes
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  17. Extending bundle to online ordering: bundling starter. + main + dessert the same way you have it on Food delivery app

    2 votes
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  18. It would be great if we could link a product to a supplier to streamline the purchasing process.

    2 votes
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  19. Today in the DO app, change of language will change the buttons, labels, instructions ect... That would be great if the product content (name of products, modifiers, description) could also be translated.

    2 votes
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  20. be able to take a pre-authorisation when oppening a tab

    2 votes
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