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'Be able to add text in a booking confirmation' has been merged into this idea

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Comment section for confirmation letter

It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.

93 votes
Stefan shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded  · 

Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


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  • Myrthe commented  ·   ·  Report

    Is it possible to make an 'add' option to a confirmation? As an example, people who book a specific room (no room type) and don't see that reflected on the confirmation. You can't mention this anywhere yourself on a confirmation. Examples such as a specific room number, beds apart or room at the front.

  • Helene Larochelle commented  ·   ·  Report

    This would be useful feature across the board on any email template (the ability to add a section in a template that can have custom messaging added in by staff when an email is sent manually).

    We often run into times when special details/instructions/information needs to be communicated to a specific guest. Having this feature would allow us to provide all that information within our standard emails and not spam guests with additional messages to convey information that may not fit into a standard communication template.

  • info commented  ·   ·  Report

    also to can include the paiement status of the guest into the mail

  • Sales commented  ·   ·  Report

    Be able to add text to a confirmation of a booking. e.g. add the time of golf arrangement, confirm table reservation, or congratulate on honeymoon etc