282 results found
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Add posibility to charge extra services at the very same moment they are booked
When a guest has already booked its room, they might add extra services prearrival. At the moment these services are added to the booking, we would love if Mews could take the payment directly. At this moment, we can only configurate automatic payments for room and breakfast, nothing else.
7 votes -
Offer the Option to Stop Recurring Automated Tasks
Tasks Management: certain automated events in Mews create Automated Tasks. Admins would love the option to disable some of the recurring tasks
Most automated Tasks, except for the Manual Settlement task enabled in the rate group setting, do not currently have the setting to edit/disable the task at will (for example: when payment requests are fulfilled).
1 vote -
availability block - Allow room moves without adjusting the availability block after release date
Currently, after a guest associated with a group block checks in and wants to be moved to a different room type, we have to adjust or add the room type to the block. This is a few added steps for the FD and reservations. I suggest that when the availability block is released then the guest reservations are available to actual inventory opposed to that within the block.
16 votes -
kids icon in report
Add a unique icon for a third category of age so in reports, we can easily see the difference between the adults, the kids and the teenagers as for some products, teenagers pay same price as adults but for others they don't so we need this distinct category.
2 votes -
Different vivid colors to differenciate cancellations
We are missing a more efficient way to visualize cancellations in the reservation reports. Right now, you can see the cancelled status with a grey color that is not clear enough. Maybe red of a more vivid color.
8 votes -
Option to confirm two bookable services (parking + stay) in one mail
We would like to send our guests as little email as possible. Therefore, it would be great to be able to confirm two bookable services in one mail. For example parking and a room reservation. To avoid having to send to many emails.
2 votes -
Selecting individual colors for reservations
It would be an awesome feature, if you could individually select the color of a reservation in the timeline - that would make an overview much easier.
For example: Two rooms are booked from the same customer. Therefore you can select a specific color for both reservations. Then you can easily recognise bookings in the timeline, that belong together.
61 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Timeline Filter
It would be very useful and beneficial to be able to filter the timeline to show spaces in room number order instead of space order.
1 vote -
Flexible product reservation
It would be really useful for us to have the ability, in a group reservation, to configure the consumption of products for each day in different ways.
Example for a 3 night stay:
- With the first night: consumption of one dinner only
- With the second night: consumption of breakfast, lunch and supper
- With the 3rd night: consumption of breakfast, dinner and supper. Plus the consumption of lunch on the morning of departure.
So, for example, our kitchen team could know the number of products to prepare for each day simply by consulting the Product Report.1 vote -
Simpler way to create proposals spanning multiple services
We mostly do team retreats in our location and for those groups, the "booking" is more of a "sales process". They reach out, describing roughly what they want, and we create a first offer for them. Then they usually want some changes, some back and forth and they accept.
I thought I could easily do this, using "inquiry reservation". So, customer calls and I create a reservation for them with the status inquiry and send them out the reservation, so that they can see the price and details. But now I realized, that when the offer spreads over several Services…
1 vote -
Mandatory reason when waiving cancellation fees
Adding a mandatory reason for waiving cancellation fees would help with internal auditing and accountability. We have a lot of cases where staff don't remember why the fees were waived and we are losing out on money. Providing this extra option would give the GMs a a good tool to monitor.
3 votes -
Filter Person Count in Reservations Report
Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?
4 votes -
Own Event Management (EMS) all in one
often get the request for EMS & PMS in one. (all in one)
70 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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multiple restrictions for same rate group
I was trying to have 3 sets of restrictions on a given Rate Group.
- One for arrivals up to 90 days
- One for arrivals between 91 & 120 days
- One over 120 days.Any smart ideas as to how this can be addressed, without having to create seperate rates to deal with each restriction.
2 votes -
Reinstating a reservation
I would like to propose an enhancement to our reservation reinstatement feature that would greatly benefit our reception team and our guests. Currently, our system requires manually doing new reservations after a 12-hour period has elapsed. However, I suggest implementing an automatic process whereby upon reinstatement, the system adjusts the arrival date to the current day.
Consider a scenario where a guest's check-in date is scheduled for March 19th, with a check-out date of March 23rd. If the guest is a no-show on March 19th but arrives on March 20th, we aim to reinstate the reservation with the new check-in…
1 vote -
Separation of timeline display order and upgrade order
We need to display our timeline with the double-full rooms at the bottom, in order to make the timeline clearer for our staff. However, this causes the double-full to be considered an "Upgrade" from a double-queen, which means I cannot move guests from a double-full room to a double-queen. I would like to request a separate "display order" and "upgrade order" variable in the system. Or, at the very least, allow me to move people to any category, and display whether the system considers it an "upgrade" or a "downgrade"
1 vote -
Price closing at a specific occupancy
We would like to have a rate that closes at an occunpancy above the 85%.
Unfortunately, it is not possible at the moment.4 votes -
Locking reservations to timeline
Currently when a locked booking has it's properties changed the booking will automatically unlock. There is no notification of this and it can be missed by the user making the change. If left unlocked there is a high chance it is accidentally moved on the timeline causing issues dependant on the reason it was initially locked (Guest has requested a specific room etc)
1 vote -
Closed-to-stay restrictions displayed on the Timeline
When closed to stay restrictions are in place it would be very helpful to show them on the timeline.
Our previuos PMS software (Slope) used to display them using locks.
Please check this screenshot:
https://drive.google.com/file/d/1R2AD6kZAoJCXaR_vdAGEG2beG5eri2XE/view?usp=sharingThanks for your consideration!
2 votes -
2 votes
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