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  1. 1 vote

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    unlikely  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Sandrine Rozen shared this idea  · 
  2. 171 votes

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    21 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Sandrine Rozen supported this idea  · 
  3. 76 votes

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    7 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi all,


    In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.



    Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.

    Read this guide to learn more about payment automation with Mews.


    One more update is in the works - that's updating the pre-authorization amount! 


    Speak soon about that,

    Mews Product Team

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    Sandrine Rozen commented  · 

    Pre autorization via Stripe is only valid 4 to 14 days but we need to have an automatic renewal of the pre autorization until the day of arrival - so we have secured really the reservation being garanteed. Especially if you have a no show

    Sandrine Rozen supported this idea  ·