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199 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Macclynn Korley
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1 voteMacclynn Korley
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179 votes
Hello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember you can share a link to this request so that your colleagues can also update the link.
An error occurred while saving the comment Macclynn Korley
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Hello Mews Product team,
After 3 days of vacant dirty, our rooms get really dusty, develop a bad odor, spider webs created all over and white bed sheets get stained with dust and dirt particles from the ventilation.
Operation wise, this is not conducive, and I would have to go through the timeline, when possible, every morning to put rooms which are more than 3 days unoccupied, on dirty manually. This consumes a lot of my time as we have over 800 rooms capacity. Besides, if I am not able to effectively do this, and the system sells out those rooms, we eventually face unwarranted issues and problems with guests. This does not portray the kind of hospitality service we envisage.
That being said, I ask that you make the legionella settings more flexible so we can set the number of days as we want and that we set MEWS to put rooms on dirty every 3 days, rather than 7 days.
Thank you!