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1. Customizable Online Check-in requirements

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   32 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   on the roadmap  ·  Adminjames.taylor (Admin, Mews Systems) responded

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this in the coming months.

   
   

   Thank you for your continued feedback.

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this… more

   Ryan Pangilinan supported this idea  ·  Sep 21, 2021
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   Ryan Pangilinan commented  ·  Sep 21, 2021  ·  Edit…  ·  Delete…

   We cater to a lot of groups with send bill arrangements thus the guests are reluctant to give their credit card details during online check-in since they are not the ones paying for their stay. Removing the need to enter credit card details will certainly improve the % of guests checking in online.

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