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1. Customizable Online Check-in requirements

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   32 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   on the roadmap  ·  Adminjames.taylor (Admin, Mews Systems) responded

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this in the coming months.

   
   

   Thank you for your continued feedback.

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this… more

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   Tomáš Antol commented  ·  Jun 16, 2021  ·  Edit…  ·  Delete…

   We had a feedback when the guest did not proceed with an online check-in, because he already paid for everything upfront through booking.com and didn't want to share his card details. This might be one of a kind thing, or it could lead to a situation when we would consider customizing the requirements. However having that option would be surely nice.

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