Settings and activity
10 results found
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Toni Garau
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8 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Toni Garau
shared this idea
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823 votes
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
Toni Garau
supported this idea
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171 votesToni Garau
supported this idea
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71 votes
An error occurred while saving the comment Toni Garau
commented
Each rate has a cancellation policy.
Mews should take the cancellation policy that corresponds to the booked rate and include it at the "inquiry", "optional" and "confirmation" e-mails sent to guests.
We would appreciate also the possibility to select a customised template from a drop down list: Useful for special conditions (not standard) as groups, corporate bookings with existing contract.
*Please allow us to generate customised templates!On the other side, the notes written in the notes field should appear in the "inquiry", "optional" and "confirmation" e-mails sent to guests. There is were we make clear special notes for the reservation, requests, or special conditions for that specific reservation.
It is important that guests see they receive their offer / confirmation, and not just an automatic standard e-mail, and it should include as mentioned above, notes from the person that managed the booking /assisted the potential guest by phone.
Toni Garau
supported this idea
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15 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Toni Garau
supported this idea
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86 votes
Hello from the Mews product team. We are pleased to let you know that your hotel logo now appears in the Guest Portal.
Toni Garau
supported this idea
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135 votesToni Garau
supported this idea
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36 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Toni Garau
supported this idea
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64 votesToni Garau
supported this idea
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There is a specific "Counter" in Mews for the registration cards, but there is no report we can get sorted by Registration Card Number.
In our case, we must register each guest (using a correlative registration number) at the time of check in.
One of the reasons is that the Authorities / Country Administration requires from the hotel, a city tax report that consists in a list of guests sorted by registration number, that includes personal information and details of the stay.
If we can get a list of invoices in Mews (using the Invoice Counter), why is it not possible to get a list of Registration Cards ? (using the Registration Cards Counter)