Settings and activity

20 results found

1. Option to choose or change guest preferred language in Commander

   10 votes

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   1 comment  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Daniela Weber supported this idea  ·  Oct 22, 2020

2. create custom fields for customer / guest profiles

   18 votes

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   2 comments  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Daniela Weber supported this idea  ·  Oct 22, 2020

3. Email Template Scheduling

   36 votes

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   2 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   
   

   Daniela Weber supported this idea  ·  Oct 22, 2020

4. Add neutral gender in online check-in

   132 votes

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   18 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Daniela Weber supported this idea  ·  Oct 22, 2020

5. Customizable Online Check-in requirements

   372 votes

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   34 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   on the roadmap  ·  Adminjames.taylor (Admin, MEWS) responded

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this in the coming months.

   
   

   Thank you for your continued feedback.

   Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

   
   

   This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

   
   

   We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this… more

   Daniela Weber supported this idea  ·  Oct 22, 2020

6. An option in mews payment when guests prefer not paying with credit card

   18 votes

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   1 comment  ·  Payments » Payment methods  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Daniela Weber supported this idea  ·  Oct 22, 2020

7. Attach passport image at online check-in

   17 votes

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   0 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Daniela Weber supported this idea  ·  Oct 22, 2020

8. Introduce a configuration whether to request Credit card details during online check-in

   128 votes

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   idea to upvote  ·  20 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   Daniela Weber supported this idea  ·  Oct 22, 2020

9. Guest Portal: Visual customization

   82 votes

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   idea to upvote  ·  6 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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   Daniela Weber supported this idea  ·  Oct 22, 2020

10. Include Mews ID Scanner in Navigator

    97 votes

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    idea to upvote  ·  8 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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    Daniela Weber supported this idea  ·  Oct 22, 2020

11. Automatic replies for direct guest messaging

    29 votes

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    2 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

12. Staff is aware whether the chat message got resolved

    13 votes

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    0 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

13. send guest messages

    25 votes

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    4 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

14. Include requests in confirmation emails

    102 votes

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    idea to upvote  ·  12 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    Daniela Weber supported this idea  ·  Oct 22, 2020

15. Automatic failed payment email with manually charged bookings

    5 votes

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    0 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

16. Email for updating CC details - Improvements

    37 votes

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    8 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

17. Add travel agency and date to the email "Failed to settle reservation automatically"

    20 votes

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    0 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

18. confirmation email for groups

    28 votes

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    1 comment  ·  Property Operations & PMS » Group management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Daniela Weber supported this idea  ·  Oct 22, 2020

19. Display rates per night on confirmation

    296 votes

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    idea to upvote  ·  10 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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    Daniela Weber supported this idea  ·  Oct 22, 2020

20. Modify or cancel bookings online

    187 votes

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    idea to upvote  ·  19 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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    Daniela Weber supported this idea  ·  Oct 22, 2020