Stop showing future stays in the balance on the check-out list
The summary of guest balance on the check-out page is pretty nice and allows us to see with a quick glance if the guest has something left to pay when leaving.
It would be much better if that summary only showed the balance for the current stay and not the future stays of the guest.
Most of our regulars have dozens of stays booked in advance and the check-out summary shows the total for all of them which is completely irrelevant during check-out.
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Christof Huber commented
D
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a.behl commented
We are also of the opinion that stays should be listed separately by period in the statement. Mistakes happen again and again when there is a lot going on and little time.
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[Deleted User] commented
Yes, this seems like one of the only glaring dysfunctions in MEWS. The balance should be for all current and PAST stays, not FUTURE stays. Moreover, the system should be more transparent about when it's aggregating bills like that, even when it is just concurrent stays in separate rooms.