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Guest Experience: Guest portal

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Navigator -> fully functional concierge

Turn navigator in a complete concierge, where guest can, on top of what's already available:
- View all details of the reservation: PRICE, info about the space selected, ...
- manage the reservation (change dates, cancel it, add or remove guests, ...)
- purchase stay services (already present in the be) in advance

18 votes

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Sabrina Scacchetti shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Jan Pulkrábek responded  · 
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Robert Smit commented  ·   ·  Report

    It would be great to allow guests to manage their reservation. Modify, change dates, room, add information, add add-ons, reprice their stay, change credit cards, etc... including the ability to cancel.