change customer details when adding extra rooms
When using "add another reservation" it should be possible to change guest/customer name. Instead of adding rooms for same person
Anonymous
shared this idea
Hello Agnes,
Thank you for sharing your request with us. It is currently possible to add a new guest profile when adding another reservation to an existing group.
In order to do this, you can click on the add another reservation button > Mews will pre-fill the date range and open the second step of the new reservation screen > In the customer section select the "X" to remove the current profile that has been pre-filled and add the name of the new customer you would like to add. This will create a new reservation with the name of the new customer to your group.
Should you have any issues, please contact our customer care team.
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agnes
commented
Hi Aldair,
Thank you for comment.
I don't think I was clear. When for exmaple picking up room from avalibility block, I want to add name of customer to each booking. When I make first booking, and than click "add another reservation" I can of course overwrite the customer name but than mews will change it for all bookings, so also the "previous one". Same when making bookings for individuals, I have 3 different guest names but I cant fill them in when making booking. I have to first book 3 rooms under one name and than overwrite it in the reservation. -
Matthias Hautekiet
commented
It would be urgently needed to make reservations without a customers attached to it. For group reservations the roominglist is usually only send a couple of days prior to arrival. Therefore the names of the staying guests are not yet known at the time of booking.