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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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494 results found

  1. Recurring reservations

    the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.

    10 votes

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  2. Automatically create tasks when bookings are modified

    Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.

    17 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  3. Attach reservations to company profiles

    19 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  4. Creating Invoices for external clients

    As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)

    The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Attach booker after reservation

    To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  6. Distinguish invalid from missing CC

    Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95https://mewssystems3.pipedrive.com/deal/4640

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Display Tasks Donut by department

    24 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Display balances in all currencies used

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  9. Zoom-in profile pictures

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Add `absolute adjustment` field in reservation module

    7 votes

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  11. Add deposit state

    7 votes

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  12. Admin language to be default language

    Make default language of the system restricted to one user (Admin)

    7 votes

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  13. Smart simple detail for reservations

    Tooltip on reservations level

    6 votes

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  14. Restrict check-in until required details complete

    14 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  15. Customized marketing opt-in description

    11 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Merge consecutive reservations

    17 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Required rebate notes

    10 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  18. Cancellation reason for unconfirmed optional

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Add product to voucher

    9 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Display product consumption date in Reservation summaries

    10 votes

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